How does mediation work?

CEDR’s Mediation Service begins with our client relationship team matching you with an expert mediator for your specific issue.

Although we have a number of mediation of services, the final goal is always the same – a resolution. You’ll give your mediator all the information they need to get the process underway, officially.

That's one of the wonderful things about mediation – the process is more flexible than court, providing you with outcomes that may not have been otherwise possible. Our experienced mediators have intuition to know what particular way is going to work, and what isn’t.

89% of CEDR mediations are resolved outside of court, in under 10 hours. A mediation could last from 5 to 10 hours - sometimes a little longer - but the overall process will be a combination of working sessions with everybody involved and private sessions.

The conduct of the CEDR staff prior to the mediation and during mediation was great. The responses were very efficient and whenever help was needed, we received it.”

- Senior Partner, Magic Circle Firm

Resolution is at the forefront of the mediators mind, and they will adapt the process to steer the mediation towards this.

There are many different ways this can happen: pulling different people out of meetings, putting different people together, extracting information that people may not have thought of before, or bringing other people in who may add value.

Agility is key as well as giving people a sense of direction. Mediations  are very dynamic situations.

Conflict is a complex process, and each party has different expectations.

The mediator looks at the heart of the dispute, the risks, and the challenges.

Usually solutions are much more creative and outside of the scope any court could offer you.

If you're going to court, the decision is out of your hands. The judge or the tribunal decides the outcome. Mediation allows the control to be passed back to you.

So what kind of results do our mediation services get?

At the very best you get a total resolution. That isn't always possible with some very complex problems –– so what you will get at the end of a mediation process is re-alignment and people ready to move forward so they can work towards a solution.

The legal process of 'without prejudice' allows you to make proposals without having to disclose them and prejudice your legal argument if you don't settle the case.

Our mediation services will give you far more control and scope towards a  solution, than a court will ever provide.

Why not enquire right now about our mediation services?

Of course, we're biased, but I think you'll be surprised how we can help: all of our mediation services get results, usually within hours.

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