UK Mediator Panel

Client Feedback “Calm and constructive approach which oiled the wheels for the deal.” Overview Baria is a UK qualified barrister, mediator, arbitrator and alternative dispute resolution (ADR) consultant and has worked in the field internationally since 2003. Previously the Head of CEDR Solve, the leading ADR services provider in Europe, and latterly having established her … Continued

Client Feedback “…calm and measured, and brilliant at dialling down the emotion between parties…” “A winning combination of pragmatism and insight.” – Chambers & Partners Guide to the Legal Profession CEDR Accreditation: 1994 Panel Admission: 1996 Languages: English Overview Heather Allen has been a professional mediator since 1995 and is a founder member of the … Continued

Client Feedback “…effectively works his way through seemingly irresolvable disputes.” – Chambers & Partners Guide to the Legal Profession Languages English Overview Tony Allen has handled over 500 mediations during his career and is regarded as a pioneer in mediating and developing mediation for clinical negligence, personal injury, and related professional indemnity and insurance claims, … Continued

Client Feedback “His approach was very patient, measured and creative” “Mr Barker was astonishingly effective.” Languages English Overview Stephen Barker was a practising lawyer for 25 years before leaving private practice in 2012 to become a full-time commercial mediator. As a mediator, Stephen brings together his deep understanding of commercial litigation and arbitration with a … Continued

Client Feedback “Success was to a large extent due to the skill, expertise and persistence of Stephen. I would not hesitate to recommend Stephen as a mediator.” – Partner, London City Law Firm Languages English Overview Stephen Bate is a full-time CEDR mediator, CEDR-accredited and CMC-registered. Since 2003, he has mediated a very wide range … Continued

Client Feedback “… as a mediator she builds trust remains impartial and concentrates on the issues to hand and finds a solution.” Languages English, French Overview Sheila Bates is an international business and dispute resolution professional. She was accredited as mediator by CEDR in 2007. Her experience has been gained in HR, Workplace and Employment, … Continued

Client Feedback “…my sincere thanks for your efforts and skill in bringing the parties together. We are very pleased with how the process was handled…” Languages English Overview Marcus was a practicing solicitor and partner in a leading dispute resolution practice in the City of London acting for commercial clients for over 30 years. He … Continued

Client Feedback “… a calm, confident and analytical mediator” Overview Stephen Boyd is a practising barrister, mediator and arbitrator specialising in wills, trusts and probate, property and commercial disputes. He is a graduate of the ACTAPS course. He has great people skills and is good at building rapport with parties. He brings long experience, careful … Continued

Client Feedback “Julia has a real talent for resolving difficult, complex and emotional disputes. I am endlessly impressed with her ability to quickly grasp the issues and go above and beyond to guide the parties to a successful resolution. She is highly creative in finding win:win solutions and is refreshingly committed to resolving disputes as … Continued

Client Feedback “Gillian has a natural ease and confidence in the role of the mediator and superb communication skills.”  Languages English, Italian Overview Gillian Caroe has been a practising mediator since 2004 (CEDR accredited 2005). Throughout her mediation career, she has been involved in hundreds of successful interventions. She has mediated disputes across a wide … Continued

Client Feedback “She settled the unsettleable” “She led the most effective opening session I have ever seen.” “She has a very unique, dynamic and proactive approach to mediation” Languages English Overview Eileen started her career in the international chemical industry before becoming a partner in the city law firm Turner Kenneth Brown (now CMS) where … Continued

Client Feedback “Very astute as to the main issues and made really valuable contributions.” Overview A CMC Fellow, Joanna has worked in the ADR field for over 20 years. She has extensive experience in both face to face – one day and time limited – and telephone and virtual mediations involving both unrepresented and fully … Continued

Client Feedback “The mediator played a blinder!” Languages English Overview A full-time mediator since 2014 (first accredited in 2004), Iain has successfully resolved hundreds of disputes drawing on his expertise as barrister, diplomat, certified coach and qualified facilitator. Comfortable with handling conflict at all levels of complexity, Iain brings developed skills in negotiation, communication and … Continued

Client Feedback “The mediator had an excellent grasp of the situation. He was personable, easy to talk to, he created a relaxed atmosphere for everybody.” Overview Laurence Cobb has sat and continues to act as mediator in a large number and variety of disputes since 2015 and has also attended many mediations over the years … Continued

Client Feedback “Fiona understands and reads situations incredibly well. She was able to break down the conflict and issues into understandable and manageable chunks.” – Chambers Directory 2018 Languages English Overview Fiona Colquhoun is one of the most experienced lead mediators practising in the UK today. She has an excellent reputation for resolving disputes over … Continued

Client Feedback “He was very professional, was a wonderful listener and he built up trust very, very quickly” Overview Jeremy Connell is an exceptional mediator with a remarkable ability to handle cases charged with intense emotion. With 20 years of experience as a trauma and stress management psychotherapist, he draws on his extensive background in … Continued

Client Feedback “Michael’s skills as a mediator enabled the ill-will that was evident at the outset to be diffused” Overview Michael Cover is a solicitor (now non-practising) and full-time independent ADR professional with 20 years’ experience. He has undertaken over 260 mediations related to claims across a broad spectrum of sectors and is considered to … Continued

Client Feedback “Having you at the helm, a bastion of calm at the centre of this, has been hugely beneficial.” Languages English Overview Shona Crallan has two decades experience in litigation, corporate law, human rights law and policy. She has been a practicing mediator since 2017, managing and resolving disputes across a range of sectors, … Continued

Overview Malcolm’s proven acumen in industrial relations, and understanding of UK-wide employment law, gives him a broad base of knowledge from which to draw. With a background working with public, private and third sectors, in disciplines as diverse as science, conservation, heritage, arts, energy, engineering and health, he is consistently equal and fair for all … Continued

Client Feedback “An incredible choice of mediator, who is extremely bright and able to challenge the parties, progressing matters without time wasting. One of the best I have dealt with having undertaken probably more than 100 mediations” – Client Feedback Overview Abigail Day is an experienced full-time mediator, formerly a partner in an international corporate … Continued

Client Feedback “Focused, energetic, committed and helpful right through the end.” Overview Accredited Mediator, executive coach and mediation and conflict management trainer, Lisa Drake has over 20 years of experience of mediation and conflict management. She is passionate about assisting parties to reach acceptable and workable solutions to enable all parties to focus on the … Continued

Client Feedback “ Nikki was calm and collected through a difficult mediation. She was supportive in the face of a difficult stance taken by the opposition and worked through our pros and cons with a calm and experienced approach.” Languages English Overview Nikki has almost 20 years’ experience of dealing with and resolving commercial disputes. … Continued

Client Feedback “…skillfully removing feelings of animosity so that a deal could be done.” Overview Chris Ennis has over 35 years’ experience in the Construction Industry, for the last 20 years specialising in expert witness work in the area of quantum analysis along with work as a neutral mediator, adjudicator or arbitrator where he has … Continued

Client Feedback “He is able to cut through the most complicated of matters and quickly arrive at the nub of any dispute.” Overview Charles has been a practising barrister for nearly 40 years. He started in a general Common Law Chambers where he had experience of almost the entire range of common law litigation coming … Continued

Client Feedback “After two years of torment we can get on with our lives again, thanks in no small part to your efforts, skill and persistence – you couldn’t have done more” Client Feedback Overview Stephen is regarded as a leading practitioner nationally in the field of probate and inheritance disputes having mediated over 170 … Continued

Client Feedback “Mia has a way about her – a special gift of being able calmly to understand people deeply, quickly, coupled with a sense of how then to tailor her responses accordingly. I think most people have an imbalance between emotion and intellect. It strikes me that Mia doesn’t. She doesn’t just have that … Continued

Client Feedback “his ability to quickly assimilate complex technical concepts and key commercial issues at stake” Languages English, French, Chinese (Mandarin), Spanish Overview Nicolas Fournier is a full-time commercial mediator, after a first 25-year career as CEO / Managing Director in listed international industrial companies. He has mediated commercial and legal disputes involving commercial contracts, … Continued

Client Feedback “Incredible mediator. I was able to reach an agreement I am happy with and now have closure and I give a lot of credit to the way the session was run in allowing this. I would highly recommend mediation as a whole but especially Tracey as a mediator!” Overview Tracey is a transformative, … Continued

Client Feedback “Emma was superb, she was great with clients and handled the entire mediation process from start to finish in a professional manner. She was able to assist the parties to reach settlement, which in this case was no easy feat. I would highly recommend to others” Languages English Overview Emma became a CEDR … Continued

Client Feedback “He got to the nub of the issues very quickly and painlessly”  Languages English Overview Neil Goodrum is a full time mediator, CMC Fellow and member of CEDR’s Chambers panel of mediators. He has extensive experience in mediating disputes in many different industries with amounts in dispute ranging from relatively modest sums to … Continued

Client Feedback “We have appointed Nicholas a number of times to act as mediator. We cannot fault him in this role and will be using him again.” Overview Nicholas Gould is a very experienced and highly regarded mediator. He is a dual qualified solicitor and chartered surveyor, and a specialist mediator in the construction sector. … Continued

Client Feedback “…she is very friendly but quite firm and is good at keeping everything right on track…”  Overview Carolyn is an experienced and versatile mediator (CEDR accredited 2003) who applies skills learnt at the sharp end of doing business and managing people to mediate in civil and commercial, employment and workplace disputes, combining commercial instincts with … Continued

Client Feedback “Fair, forward-thinking and tenacious; he came across as a person of real integrity.” Client Feedback Overview Andy gained his CEDR Mediator Accreditation in 1996. He also undertook specialist facilitation training by the Massachusetts based, Public Conversations Project, is a certified Henley Business School coach and holds a Doctorate of Professional Studies in commercial … Continued

Client Feedback “Oliver ‘has endless patience, even in the most trying situations. He listens carefully, and can be trusted only to reveal what the clients want to say”– Legal 500 2024 “Oliver shows commercial awareness in understanding our stance on offers in addition to showing emotional intelligence, and he can put clients at ease.” – … Continued

Client Feedback “You conducted the mediation with great courtesy, patience and diligence. I have no doubt, but for your great efforts, we would have not been able to achieve settlement“ – Solicitor Feedback, 2017 Languages English Overview Tim Hardy has been mediating for over ten years, working with parties to resolve disputes across a broad spectrum … Continued

Client Feedback “Peter had an excellent understanding of the key issues. His persona and commercial approach significantly contributed to both parties ultimately reaching an agreed settlement.” “Peter, using his ability to focus minds on the commercial realities of litigation, effectively mediated an excellent settlement in an acrimonious property dispute. I would highly recommend Peter.” Languages … Continued

Client Feedback “He quickly got to the essence of the case, employing a pragmatic and provocative style.” Languages English Overview Qualifying as a CEDR accredited Workplace and Employment Mediator in early 2019, Matthew has already completed over 125+ mediations, conciliations, and adjudications, dealing with customer and individual complaints in the areas of building work, funeral … Continued

Client Feedback “Incredibly experienced and detailed – a very impressive QC.” “She has a sharp mind, but takes a very caring approach towards her clients.” Languages English, French, basic German Overview Patricia retired from civil practice after 33 years at the Bar on 6th September 2021, to focus on judicial and mediation work. She trained … Continued

CEDR Accreditation: 2016 CEDR Panel Admission: 2020 Languages: English Location: United Kingdom Client Feedback  “His calm, rational and approachable manner allows him to disarm those in conflict and assist with reaching a swift and practical resolution.  His reputation for success is based on his genuine desire to solve any problem.”  Lawyer Feedback Overview William draws … Continued

Client Feedback “Adopts a firm but charming manner”  Overview Rosemary Jackson is in full-time practice as a Mediator and Conciliator. This follows a successful practice at the Construction Bar from 1983, when she joined Keating Chambers as the first female specialist building counsel at the English Bar, until October 2014. Up to January 2018, Rosemary … Continued

Client Feedback “…brought gravitas and a high level of understanding to the mediation and he developed rapport wonderfully.” Languages English Overview Alan Jacobs has been involved in dispute resolution for over 40 years, formerly as a partner at top 50 law firm, Mills & Reeve, having previously worked at the international law firm, DLA Piper. … Continued

Client Feedback “Your approach was exactly what was required. You had a real understanding of the case and the drivers for settlement. Given the personalities involved, it was hard work, but you kept the mediation process moving forward and we got the deal done – thank you” – Partner, Law Firm Languages English Overview Amrik … Continued

Client Feedback “You enabled a new type of conversation to emerge that I really couldn’t imagine happening in any other way…and this occurred seamlessly…. really changing the dynamic without upsetting it.” Languages English Basic Welsh Overview Alice is known for her outcome-focused approach. She is both firm and gentle, drawing on her coaching and mediation … Continued

Client Feedback “Andrew was superb; I liked his style. He knew when to apply a little push and when to back off. He is a very professional and obviously very experienced person.” Overview Andrew trained as a mediator with CEDR in 2002 and has since conducted in excess of 150 mediations in the Private, Public … Continued

Client Feedback “…regarded by many observers as ‘a cut above the rest’…” Overview Jon Lang is one of the most experienced mediators in the UK. CEDR accredited, Jon became a full-time mediator in May 2005, having spent almost twenty years as a solicitor in private practice, the last six as a partner in the disputes … Continued

Client Feedback “absolutely fantastic from start to finish. [Mandy] is a top-class communicator, a brilliant thinker, and really puts all the clients at ease – very impressive” – Legal 500 2023 Overview Mandy is an experienced mediator with a busy practice. Highly regarded by leading barristers and solicitors, mediation participants frequently remark on her energy, … Continued

Client Feedback “His encouragement and focus never waivered from the goal of settlement” Languages English Conversational French & Spanish Overview Roger is a Leading Mediator (Legal 500) with 15 years mediation experience (Roger has been qualified as a commercial property solicitor for 40 years – since 2018 non-practising) He has a busy practice and is … Continued

Client Feedback “an excellent mediator” – Former chair, International Mediation Institute (IMI) “a leading light in the clinical negligence field” – The Legal 500 “delightful to deal with, respected by claimants and defendants alike.” – Chamber and Partners Languages English Overview Muiris is a solicitor specialising in clinical negligence and sports law and is an … Continued

Client Feedback “Handles complex commercial mediations in a seamless way … is clearly at the top of his game” Languages English Overview Karl is one of the best-known names in commercial mediation practice and brings both professional commitment and legal and business psychology training to his core practice. He has worked on some of the most complex civil … Continued

Client Feedback “… combines gravitas with a calm personality …”  Overview Andrew Manning Cox is a highly experienced lead mediator, instructed to act in disputes spanning a wide cross section of sectors in the UK and internationally. In addition, as a Chartered Arbitrator Andrew is regularly appointed to act as arbitrator by CEDR and a … Continued

Client Feedback “This was little short of a masterclass in how an effective mediation session should be conducted… I would have no hesitation in highly recommending Gill as a very effective, professional and personable mediator.” Overview Gill Mansfield is a full-time commercial mediator. She has over 25 years’ experience of negotiating deals and successfully dealing … Continued

Client Feedback “…approachable and down to earth and inspired confidence on all levels.” – Client Feedback Languages English Overview Graham Massie is a Chartered Accountant and CEDR Director. With over 25 years’ experience, he is one of the most experienced accountant mediators in Europe, with expertise across a broad range of sectors and dispute types. … Continued

Client Feedback “Develops strong relationships with her clients, which means she understands their business and commercial objectives ” Overview Fionnuala McCredie specialises in the fields of construction and engineering, commercial contract disputes, public procurement, energy and environment. Recent work includes; PFI disputes, public procurement challenges and judicial review and public procurement advisory work professional negligence … Continued

Client Feedback “Andrew definitely made a difference by helping the parties focus on their real needs to reach resolution. Andrew is very skilled and made the process virtually painless. This is how mediation is supposed to work.” – Solicitor Partner Mediation Legal Representative Overview Andrew Miller KC practices as a full-time mediator both in the … Continued

Client Feedback “Thanks Matt, I have to say I didn’t think you’d get it over the line but many thanks for all that you’ve done.” Overview Matthew has worked in the construction industry since 1987. He qualified as a Chartered Quantity Surveyor in 1993, having completed his studies whilst working with a national contractor. After … Continued

Client Feedback “Michael O’Shea is an exceptionally talented and commercially aware lawyer with a strong customer focus, ideal to deal with” Languages English Overview Michael is a consultant and former Partner and Head of Construction & Engineering Dispute Resolution at Gowling WLG (UK) LLP. He qualified and practiced as a Quantity Surveyor with a Tier … Continued

Client Feedback “His interventions were always to the point and I felt that the parties recognised and valued his obvious experience.” – Mediation Feedback Languages English  Overview Nick Pearson practiced as a solicitor in the UK and internationally for over 30 years in the dispute resolution field including a significant period based in Hong Kong. Since … Continued

Client Feedback “a pleasure to work with in challenging environments”  Languages English Spanish (Fluent) Overview Hannah Perry has over 25 years of experience in conflict and dispute management. She has a strong foundation in resolving conflicts involving businesses and families across Asia Pacific, Europe, and North America. Hannah’s mediation expertise encompasses a wide range of … Continued

Client Feedback “Excels on the commercial mediation stage and is commended for her great talent in de-escalating tension and refocusing the parties on the matter at hand”. Languages English, French, Spanish Overview Eve is a highly regarded commercial mediator, working across a range of commercial sectors including property and construction, professional negligence, shareholder disputes and … Continued

Client Feedback “I was impressed by Terry’s air of quiet authority. He gave the clients the safe space to talk honestly and no one felt pressured by him to settle yet, his guidance was appreciated by all and he encouraged lateral thinking“. Overview Terry Renouf was a practising solicitor in a leading dispute resolution practice … Continued

Client Feedback “…I do not believe it would have been possible to settle without your skilled and assured assistance.” Overview Andy Rogers is a practicing mediator, trainer and member of the Leadership Team at CEDR. He has worked on over 100 disputes across varied sectors from the purely commercial to those with highly personal and … Continued

Client Feedback “Chula brought a very high level of professionalism to the mediation and throughout displayed skills that enabled the parties to reach a satisfactory resolution.”  Overview Chula Rupasinha has had a long association with CEDR having been accredited as a mediator in 1999 as part of his work as an expert crisis negotiator. His … Continued

Client Feedback “Wonderful presence, brilliant at narrowing down the issues quickly.“  Overview Stephen Ruttle KC has been a full time ADR practitioner for over 10 years and spends the majority of his time mediating major disputes in the UK and internationally. He has successfully mediated close to 1000 intractable commercial disputes with sums involved, in individual … Continued

Client Feedback “Her understanding of business challenges gave Christine true credibility in our environment” – Client feedback “She has the heart of a nurse and the mind of a lawyer – a most excellent combination” – Client feedback Languages English Overview Christine Scholes is a practicing CMC registered mediator. She mediates civil, commercial, workplace and … Continued

Client Feedback “Susanne’s professional skills are head and shoulders above other practitioners. I was impressed by her astute communications skills and her levels of cross-cultural awareness. I would recommend Susanne to those seeking an extraordinary professional who will deliver something powerful and resolve complex issues whilst respecting relationships.” – Client Feedback Languages English, French, German, … Continued

Client Feedback The “amenable” Sheridan “quickly establishes trust in mediations” and “doesn’t let the parties go off on a tangent” – Chambers & Partners Guide to the Legal Profession 2012 Overview Caroline Sheridan is a highly regarded full time professional mediator and executive coach from a financial services background. Over a number of years, she has successfully helped parties … Continued

Client Feedback: “…sensible, thoughtful and finally managed to broker an agreement when initially the parties were poles apart… He is uniquely qualified to be a mediator. He is dedicated, organised, experienced and proficient.” Overview Kevin Smyth is a retired solicitor having formerly been a Director, Senior Partner and Head of Litigation of his firm. Since … Continued

Client Feedback “Calm approach… finding solutions for tricky problems… exceptional… second to none… A really true professional” Languages English Overview Robin is a mediator specialising in shareholder, partnership, board, business, family business, commercial and technology disputes. He mediates, advises and acts as a mediation advocate, typically in respect of multi-million-pound business disputes. The largest to … Continued

Client Feedback “The clients were quite demanding and difficult, and he got the measure of them very quickly. He was very good at managing the clients, keeping them in check and built up a good rapport.” Languages English, Spanish Overview James South is CEDR’s Chief Executive, lead trainer of CEDR Mediator Training Faculty and one … Continued

Accreditation: 2016 CEDR Panel: 2022 Location: United Kingdom Client Feedback “One of the best mediators I’ve worked with, and my clients were very impressed too.” (Barrister feedback) Overview Harry is an accomplished and directory-ranked mediator in commercial, civil and property disputes.  Described recently as “one of the best”, “at the top of his profession”, “highly … Continued

Client Feedback “Her manner creates trust and confidence in her ability.” Languages English, Afrikaans Overview Felicity Steadman is an experienced independent mediator having started her practice in 1989. She has mediated over 500 matters in that time. She mediates a wide range of disputes, including employment, workplace and commercial. She is based in Oxford. In … Continued

Client Feedback “She is fleet of foot in terms of taking into account evolving circumstances” Languages English Overview Kelly Stricklin-Coutinho is a practicing mediator and a member of CEDR’s Faculty of trainers, where she coaches and assesses on the MST. She is also in practice as a barrister, and previously practised as a solicitor. Her … Continued

Client Feedback “His manner with the parties was open and straight forward; he was highly intelligent and pleasant company.” Overview Mark Summerfield’s mediation practice has developed over the past 20 years, complementing his commercial litigation practice which began 24 years ago at a large City firm. His experience varies from multi-million pound international disputes to … Continued

Client Feedback “Suzanne got to the crux of the dispute quickly. She was able to mediate with a particularly adversarial opponent to achieve a resolution the client was happy with. The only way to describe Suzanne is cool, calm and collected. She is patient and methodical. I hope I get to work with her again … Continued

Client Feedback “Practical” “Robust” “Calming and charming” – Mediation Feedback Languages English Overview Practising Mediator Patrick Taylor has conducted over 200 mediations and acted as an advocate in a similar number for his own clients. His experience began in the 1990’s as a lawyer when resolving disputes for his own clients using the mediation process. … Continued

Client Feedback “Joe did an excellent job.  He was professional, enthusiastic and detail-oriented throughout the process. My client had never mediated before in any venue, and was impressed with Joe’s management of the proceeding, including the pre-mediation communications and the mediation itself. I would certainly recommend Joe to other litigants, and would use him again … Continued

Client Feedback “Great at absorbing all the key information, listens to all parties’ concerns, and is very adept at helping negotiations to successful conclusions.” Overview Beverley has been a full-time mediator since 2013. She has practiced as a mediator from Maitland Chambers since 2013, prior to which she was a partner in Allen & Overy … Continued

Client Feedback “He was excellent at giving guidance and in trying to promote an agreement.” “Honest, straight and to the point. Gave the right information to the parties for them to decide.” Languages English Overview Peter Vinden is a Chartered Quantity Surveyor, Arbitrator, Adjudicator and Expert with 30 years’ experience of commercial dispute resolution. He … Continued

Client Feedback “Well placed to understand the needs of business people.”   Languages English, German & Italian Overview Wolf is a leading internationally recognised independent arbitrator and mediator practising globally out of London, Washington D.C and Abu Dhabi. He has a broad range of experience in alternative dispute resolution (ADR) and conflict management. He has been … Continued

Client Feedback “I would recommend Frederick without hesitation as one of the brightest and best mediators I have worked with” Overview  Frederick Way is a leading UK Mediator, Senior Dispute Resolution Consultant and Lead Trainer in Mediation, Negotiation and Conflict Management at CEDR. In December 2024, Frederick was named Civil/Commercial Mediator of the Year at … Continued

Client Feedback “Philip brings insightful, real-world stress-tested, knowledge, skills and experience to professionals seeking that edge in negotiation, mediation or conflict resolution.” Overview Practitioner, trainer, coach; Philip brings insightful, real-world stress-tested, knowledge, skills and experience to professionals seeking that edge in negotiation, mediation or conflict resolution. Frequently asked, ‘so how do you get someone to……….?’ … Continued