UK Mediator Panel

Client Feedback: “Calm and constructive approach which oiled the wheels for the deal.”   Overview Baria is a UK qualified barrister, mediator, arbitrator and alternative dispute resolution (ADR) consultant and has worked in the field internationally since 2003. Previously the Head of CEDR Solve, the leading ADR services provider in Europe, and latterly having established … Continued

Customer Feedback “…calm and measured, and brilliant at dialling down the emotion between parties…” “A winning combination of pragmatism and insight.” CEDR Accreditation:  1994 Panel Admission:  1996 Languages:  English Overview Heather Allen has been a professional mediator since 1995 and is a founder member of the CEDR Chambers Practice Group. She combines her experience from … Continued

Tony Allen is a former long-standing Director of CEDR and a CEDR Solve mediator. He became a CEDR accredited mediator in 1996 and joined the CEDR Training Faculty a year later, initially dealing with training lawyers in representing clients at mediation and is now a lead member on CEDR’s Mediator Skills Training Course. After over twenty-five … Continued

Client feedback: His approach was very patient, measured and creative” – Client Feedback “Mr Barker was astonishingly effective.” – Client Feedback Languages English Overview Stephen Barker was a practising lawyer for 25 years before leaving private practice in 2012 to become a full-time commercial mediator. As a mediator, Stephen brings together his deep understanding of commercial … Continued

Customer Feedback: “Success was to a large extent due to the skill, expertise and persistence of Stephen. I would not hesitate to recommend Stephen as a mediator.” – Partner City Law Firm Languages: English Overview: Stephen Bate is a full-time CEDR mediator, both CEDR and IMI accredited. Since 2003, he has mediated a very wide range of … Continued

Client Feedback: “… as a mediator she builds trust remains impartial and concentrates on the issues to hand and finds a solution.” Languages English, French Overview Sheila Bates is an international business and dispute resolution professional. She was accredited as mediator by CEDR in 2007. Her experience has been gained in HR, Workplace and Employment, … Continued

Client Feedback “…my sincere thanks for your efforts and skill in bringing the parties together. We are very pleased with how the process was handled…” Languages English Overview Marcus was a practicing solicitor and partner in a leading dispute resolution practice in the City of London acting for commercial clients for over 30 years. He … Continued

Client Feedback: “Stephanie is an excellent facilitator who pitched content extremely well and kept control.”   Overview Stephanie Bown practiced as a doctor in the NHS for eleven years before completing a law degree and joining the Medical Protection Society (MPS) working in the field of professional indemnity and risk management for twenty years. She … Continued

Client Feedback: “… a calm, confident and analytical mediator” Overview Stephen Boyd is a practising barrister, mediator and arbitrator specialising in wills, trusts and probate, property and commercial disputes. He is a graduate of the ACTAPS course. He has great people skills and is good at building rapport with parties. He brings long experience, careful … Continued

Client Feedback “Julia has a real talent for resolving difficult, complex and emotional disputes. I am endlessly impressed with her ability to quickly grasp the issues and go above and beyond to guide the parties to a successful resolution. She is highly creative in finding win:win solutions and is refreshingly committed to resolving disputes as … Continued

Client Feedback: “Gillian has a natural ease and confidence in the role of the mediator and superb communication skills.”  Languages English, Italian Overview Gillian Caroe has been a practising mediator since 2004 (CEDR accredited 2005). Throughout her mediation career, she has been involved in hundreds of successful interventions. She has mediated disputes across a wide … Continued

Client Feedback “She settled the unsettleable” “She led the most effective opening session I have ever seen.” “She has a very unique, dynamic and proactive approach to mediation” Languages English Overview Eileen started her career in the international chemical industry before becoming a partner in the city law firm Turner Kenneth Brown (now CMS) where … Continued

Client Feedback: “Very astute as to the main issues and made really valuable contributions.” Overview A CMC Fellow, Joanna has worked in the ADR field for over 20 years. She has extensive experience in both face to face – one day and time limited – and telephone and virtual mediations involving both unrepresented and fully … Continued

Client Feedback “The mediator played a blinder!” Languages English Overview A full-time mediator since 2014 (first accredited in 2004), Iain has successfully resolved over 100 civil and commercial disputes drawing on his expertise as barrister, diplomat, certified coach and qualified facilitator. Comfortable with handling conflict in high-level and complex disputes, Iain brings developed skills in … Continued

Client Feedback “She listened when needed, she moved things forward when needed. She was collaborative and problem solving focused. She made it a team effort. She was devoid of ego. She was superb.” Languages English Overview Rebecca is an accomplished and respected full-time mediator and is also Chair of the Civil Mediation Council. Listed as … Continued

Client Feedback: “The mediator had an excellent grasp of the situation. He was personable, easy to talk to, he created a relaxed atmosphere for everybody.”   Overview Laurence Cobb has sat as mediator in a large number and variety of disputes and has also attended many mediations over the years as a party representative. As … Continued

Fiona is a highly experienced Mediator, Facilitator, Coach, and Consultant with considerable breadth and expertise, and many years Board level executive experience in both the business and public sectors. As one of the few UK non-lawyer mediators ranked highly in the Chambers and Legal 500 Directories, Fiona has built her successful mediation and ADR practice … Continued

Client Feedback: “He was very professional, was a wonderful listener and he built up trust very, very quickly”   Overview Jeremy is particularly well placed to mediate cases charged with high emotion, drawing on his 20 years of experience as a psychotherapist specialising in trauma and stress management. He acquired his mediation skills through a unique … Continued

Client Feedback: “(Michael’s) skills as a mediator enabled the ill-will that was evident at the outset to be diffused” Overview Michael Cover is a solicitor and now a full time independent ADR professional with 25 years’ experience. He has undertaken over 230 mediations related to claims across a broad spectrum of sectors and is considered … Continued

Client Feedback “Having you at the helm, a bastion of calm at the centre of this, has been hugely beneficial.” Languages English Overview Shona Crallan has two decades experience in litigation, corporate law, human rights law and policy. She has been a practicing mediator since 2017, managing and resolving disputes across a range of sectors, … Continued

Overview Malcolm’s proven acumen in industrial relations, and understanding of UK-wide employment law, gives him a broad base of knowledge from which to draw. With a background working with public, private and third sectors, in disciplines as diverse as science, conservation, heritage, arts, energy, engineering and health, he is consistently equal and fair for all … Continued

Client Feedback: “Tenacious and driven, she finds a way to make things happen.” Overview Abigail Day is a full-time mediator and arbitrator, formerly a partner in an international corporate law firm.  She is an arbitrator, adjudicator and conciliator for a range of ADR schemes including the Communications and Internet Adjudication Scheme (CISAS), the Independent Redress … Continued

Client Feedback: “Focused, energetic, committed and helpful right through the end.” Overview Accredited Mediator, executive coach and mediation and conflict management trainer, Lisa Drake has over 20 years of experience of mediation and conflict management. She is passionate about assisting parties to reach acceptable and workable solutions to enable all parties to focus on the … Continued

Client Feedback: “…skillfully removing feelings of animosity so that a deal could be done.”   Overview Chris Ennis has over 35 years’ experience in the Construction Industry, for the last 20 years specialising in expert witness work in the area of quantum analysis along with work as a neutral mediator, adjudicator or arbitrator where he … Continued

Client Feedback: “He is able to cut through the most complicated of matters and quickly arrive at the nub of any dispute.”   Overview Charles has been a practising barrister for nearly 40 years.  He started in a general Common Law Chambers where he had experience of almost the entire range of common law litigation … Continued

Client Feedback: “After two years of torment we can get on with our lives again, thanks in no small part to your efforts, skill and persistence – you couldn’t have done more” Client Feedback   Overview Stephen is regarded as a leading practitioner nationally in the field of probate and inheritance disputes having mediated over … Continued

Client Feedback “Mia has a way about her – a special gift of being able calmly to understand people deeply, quickly, coupled with a sense of how then to tailor her responses accordingly. I think most people have an imbalance between emotion and intellect. It strikes me that Mia doesn’t. She doesn’t just have that … Continued

Client Feedback: “He had a good grasp of the issues and reality-tested the litigation risk well.”   Overview A partner at Stephenson Harwood and Head of Commercial Litigation, John has significant mediation experience, both as mediator and party representative. John was accredited as a mediator by CEDR in 1995 and has been mediating regularly ever … Continued

Client Feedback “his ability to quickly assimilate complex technical concepts and key commercial issues at stake” Languages English, French, Chinese (Mandarin), Spanish Overview Nicolas Fournier is a full-time commercial mediator, after a first 25-year career as CEO / Managing Director in listed international industrial companies. He has mediated commercial and legal disputes involving commercial contracts, … Continued

Client Feedback: “Very calm, maintained composure when things got tough, yet maintained control of the situation and people.” “I just want to say thank you for your wonderful efforts yesterday. XXXX reported back this morning, and showed me the Statement you’d drawn up, and I am absolutely thrilled that you managed to make such headway. … Continued

Client Feedback “Emma was superb, she was great with clients and handled the entire mediation process from start to finish in a professional manner. She was able to assist the parties to reach settlement, which in this case was no easy feat. I would highly recommend to others” Languages English Overview Emma became a CEDR … Continued

Client Feedback: “He got to the nub of the issues very quickly and painlessly”  Languages: English Overview Neil Goodrum is a full time mediator, CMC Fellow and member of CEDR’s Chambers panel of mediators. He has extensive experience in mediating disputes in many different industries with amounts in dispute ranging from relatively modest sums to millions … Continued

Client Feedback: “We have appointed Nicholas a number of times to act as mediator. We cannot fault him in this role and will be using him again.” Overview Nicholas Gould is a very experienced and highly regarded mediator. He is a dual qualified solicitor and chartered surveyor, and a specialist mediator in the construction sector. He … Continued

Client Feedback: “…she is very friendly but quite firm and is good at keeping everything right on track…”    Overview Carolyn is an experienced and versatile mediator (CEDR accredited 2003) who applies skills learnt at the sharp end of doing business and managing people to mediate in civil and commercial, employment and workplace disputes, combining commercial instincts … Continued

Client Feedback: “Fair, forward-thinking and tenacious; he came across as a person of real integrity” Overview Andy is a member of CEDR’s leadership team and an established conflict engagement practitioner, advisor, coach and trainer working internationally. After 15 years in private practice as an architect he joined CEDR in 1999 serving in a number of … Continued

“You conducted the mediation with great courtesy, patience and diligence. I have no doubt, but for your great efforts, we would have not been able to achieve settlement“ – Solicitor Feedback, 2017 Languages: English Tim Hardy has been mediating for over ten years, working with parties to resolve disputes across a broad spectrum of commercial sectors. He … Continued

Client Feedback “Peter had an excellent understanding of the key issues. His persona and commercial approach significantly contributed to both parties ultimately reaching an agreed settlement.”.   Languages English Overview Peter is a full-time commercial mediator who has settled workplace and commercial disputes from points of principle to sums involving millions. He us CEDR accredited, a … Continued

Client Feedback “He quickly got to the essence of the case, employing a pragmatic and provocative style.” Languages English Overview Qualifying as a CEDR accredited Workplace and Employment Mediator in early 2019, Matthew has already completed over 80+ mediations, conciliations, and adjudications, dealing with customer and individual complaints in the areas of building work, funeral … Continued

Client Feedback “Incredibly experienced and detailed – a very impressive QC.” “She has a sharp mind, but takes a very caring approach towards her clients.” Languages English, French, basic German Overview Patricia retired from civil practice after 33 years at the Bar on 6th September 2021, to focus on judicial and mediation work. She trained … Continued

 “His calm, rational and approachable manner allows him to disarm those in conflict and assist with reaching a swift and practical resolution.  His reputation for success is based on his genuine desire to solve any problem.”  Lawyer Feedback CEDR Accreditation: 2016 CEDR Panel Admission: 2020 Languages: English Location: United Kingdom   William draws on his … Continued

Client Feedback: “Adopts a firm but charming manner”    Overview Rosemary Jackson is in full-time practice as a Mediator and Conciliator. This follows a successful practice at the Construction Bar from 1983, when she joined Keating Chambers as the first female specialist building counsel at the English Bar, until October 2014. Up to January 2018, … Continued

Client Feedback “…brought gravitas and a high level of understanding to the mediation and he developed rapport wonderfully.” Languages: English Overview Alan Jacobs has been involved in dispute resolution for over 30 years, is a senior partner at top 50 law firm, Mills & Reeve, having previously worked at the international law firm, DLA Piper. His … Continued

Client Feedback: “Your approach was exactly what was required. You had a real understanding of the case and the drivers for settlement. Given the personalities involved, it was hard work, but you kept the mediation process moving forward and we got the deal done – thank you” Languages English Overview Amrik Kandola has almost 30 … Continued

Client Feedback: “Andrew was superb; I liked his style. He knew when to apply a little push and when to back off. He is a very professional and obviously very experienced person.”   Overview Andrew trained as a mediator with CEDR in 2002 and has since conducted in excess of 150 mediations in the Private, … Continued

Client Feedback: “…regarded by many observers as ‘a cut above the rest’…” Overview Jon Lang is one of the most experienced mediators in the UK. CEDR accredited, Jon became a full-time mediator in May 2005, having spent almost twenty years as a solicitor in private practice, the last six as a partner in the disputes … Continued

Client Feedback “Mandy approaches everything she does with drive energy and commitment. She is intelligent and creative in her thinking…” Overview Mandy is an experienced mediator with a busy practice. Highly regarded by leading real estate barristers and solicitors, mediation participants frequently remark on her energy, authority and intellect. Mandy brings her drive, energy and … Continued

Client Feedback: “Clive is just about the calmest and most professional mediator I have ever met. He is deeply analytical, thoughtful and sensitive, always looking to facilitate a win-win situation”    Overview Clive Lewis is one of the UK’s leading dispute resolution specialists. He is an accredited commercial mediator specialising in helping to solve complex … Continued

Karl is one of the best-known names in commercial mediation practice and brings both professional commitment and legal and business psychology training to his core practice. He has worked on some of the most complex civil and commercial cases to go through the English legal system, including the first substantial Court of Appeal mediation (NRG), Maxwell Pension Trusts, … Continued

Client Feedback: “… combines gravitas with a calm personality …”  Overview Andrew Manning Cox is a highly experienced lead mediator, instructed to act in disputes spanning a wide cross section of sectors in the UK and internationally. In addition, as a Chartered Arbitrator Andrew is regularly appointed to act as arbitrator by CEDR and a … Continued

“She was excellent” “A rare talent for finding practical solutions to problems very quickly” – Client Feedback Languages English Overview Gill Mansfield has over 25 years experience of dealing with and resolving commercial disputes and complex cross-border and international litigation in the UK, Europe, the America’s and across Asia as a commercial lawyer, and she … Continued

Graham has over 25 years’ experience as a business consultant and trainer of technical and business skills. After qualifying as a Chartered Accountant, he spent ten years with KPMG London where he ran a professional services department responsible for a broad cross-section of clients ranging from major PLCs to small owner-managed businesses. During this period … Continued

Client Feedback: “Develops strong relationships with her clients, which means she understands their business and commercial objectives ”   Overview Fionnuala McCredie specialises in the fields of construction and engineering, commercial contract disputes, public procurement, energy and environment. Recent work includes:  PFI disputes, public procurement challenges and judicial review and public procurement advisory work professional negligence … Continued

Client Feedback:  “Andrew definitely made a difference by helping the parties focus on their real needs to reach resolution. Andrew is very skilled and made the process virtually painless. This is how mediation is supposed to work.”   Overview Andrew Miller KC has almost 30 years of experience of dealing with and resolving commercial disputes … Continued

Client Feedback: “Thanks Matt, I have to say I didn’t think you’d get it over the line but many thanks for all that you’ve done.”   Overview Matthew has worked in the construction industry since 1987. He qualified as a Chartered Quantity Surveyor in 1993, having completed his studies whilst working with a national contractor. … Continued

“His interventions were always to the point and I felt that the parties recognised and valued his obvious experience.” – Mediation Feedback Languages: English  A top City litigator, Nick Pearson practised law in the UK and internationally for over 30 years in the dispute resolution field including a significant period based in Hong Kong. After retiring as … Continued

Client Feedback “Excels on the commercial mediation stage and is commended for her great talent in de-escalating tension and refocusing the parties on the matter at hand”. Languages English, French, Spanish Overview Eve is a highly regarded commercial mediator, working across a range of commercial sectors including property and construction, professional negligence, shareholder disputes and … Continued

Client Feedback: “I was impressed by [Terry’s] air of quiet authority. [He] gave the clients the safe space to talk honestly and no one felt pressured by [him] to settle yet, [his] guidance was appreciated by all and [he] encouraged lateral thinking“. Overview Terry Renouf was a practising solicitor in a leading dispute resolution practice … Continued

Client Feedback: “… not afraid to take control when matters looked impossible to resolve.” Overview Andy Rogers is a member of the Executive Team at CEDR, working with clients and members, monitoring standards and liaising with industry, government and the media on behalf of the organisation. He is also a practicing mediator, having worked on … Continued

Client Feedback: “Chula brought a very high level of professionalism to the mediation and throughout displayed skills that enabled the parties to reach a satisfactory resolution.”    Overview Chula Rupasinha has had a long association with CEDR having been accredited as a mediator in 1999 as part of his work as an expert crisis negotiator. … Continued

Client Feedback: “Wonderful presence, brilliant at narrowing down the issues quickly.“    Overview Stephen Ruttle KC has been a full time ADR practitioner for over 10 years and spends the majority of his time mediating major disputes in the UK and internationally. He has successfully mediated close to 1000 intractable commercial disputes with sums involved, in … Continued

Client Feedback: “His style of ease and confidence let the parties resolve the issues without the usual volatile situations that can arise.”   Overview Richard Schaverien has been an active mediator for nearly 20 years and has used his skills and experience in a wide range of sectors to assist parties in the settlement of … Continued

Client Feedback: “Susanne’s professional skills are head and shoulders above other practitioners. I was impressed by her astute communications skills and her levels of cross-cultural awareness. I would recommend Susanne to those seeking an extraordinary professional who will deliver something powerful and resolve complex issues whilst respecting relationships.” Languages English, French, German, Spanish Overview Susanne … Continued

Tenacious and dedicated to the cause of settlement” – Client Feedback   Overview Joe Shammah has been a practising mediator for nearly 15 years and has mediated close to 200 disputes. A practising lawyer for many years Joe uses his extensive experience to good effect in his mediation practice that covers a wide spectrum of commercial … Continued

The “amenable” Sheridan “quickly establishes trust in mediations” and “doesn’t let the parties go off on a tangent” – Chambers & Partners Guide to the Legal Profession 2012   Overview Caroline Sheridan is a highly regarded full time professional mediator and executive coach from a financial services background. Over a number of years, she has successfully helped parties to resolve their issues … Continued

Client Feedback: “…sensible, thoughtful and finally managed to broker an agreement when initially the parties were poles apart… He is uniquely qualified to be a mediator. He is dedicated, organised, experienced and proficient.”   Overview Kevin Smyth is a retired solicitor having formerly been a Director, Senior Partner, and Head of Litigation of his firm. … Continued

Client Feedback “Calm approach… finding solutions for tricky problems… exceptional… second to none… A really true professional” Languages English Overview Robin is a mediator and barrister specialising in shareholder, partnership, board, business, family business, commercial and technology disputes. He mediates, advises and acts as a mediation advocate, typically in respect of multi-million pound business disputes. … Continued

Client Feedback “Good at controlling the discussion so that the parties did not escalate.“ Languages English, Spanish Overview James South is Chief Executive of the Centre for Effective Dispute Resolution (CEDR).  As a mediator, facilitator, consultant and trainer, James has over 25 years of experience in over 30 countries, working with individuals, organisations and public … Continued

Accreditation: 2016 CEDR Panel: 2022 Location: United Kingdom Client Feedback “Can’t recommend Harry Spurr highly enough. From speaking to him over the phone to dealing with him in person, it was clear, he’s at the top of his profession.” Overview Harry is an accomplished and directory-ranked mediator in commercial, civil and property disputes.  Described recently … Continued

Client Feedback “Her manner creates trust and confidence in her ability.” Languages: English, Afrikaans Overview Felicity Steadman is an experienced independent mediator having started her practice in 1989. She has mediated over 500 matters in that time. She mediates a wide range of disputes, including employment, workplace and commercial. She is based in Oxford. In 2003, … Continued

Client Feedback “She is fleet of foot in terms of taking into account evolving circumstances” Languages English Overview Kelly Stricklin-Coutinho is a practicing mediator and a member of CEDR’s Faculty of trainers, where she coaches and assesses on the MST. She is also in practice as a barrister, and previously practised as a solicitor. Her … Continued

Client Feedback: “His manner with the parties was open and straight forward; he was highly intelligent and pleasant company.”   Overview Mark Summerfield’s mediation practice has developed over the past 20 years, complementing his commercial litigation practice which began 24 years ago at a large City firm. His experience varies from multi-million pound international disputes … Continued

Client Feedback “Suzanne got to the crux of the dispute quickly. She was able to mediate with a particularly adversarial opponent to achieve a resolution the client was happy with. The only way to describe Suzanne is cool, calm and collected. She is patient and methodical. I hope I get to work with her again … Continued

Client Feedback: “Joe did an excellent job.  He was professional, enthusiastic and detail-oriented throughout the process. My client had never mediated before in any venue, and was impressed with Joe’s management of the proceeding, including the pre-mediation communications and the mediation itself. I would certainly recommend Joe to other litigants, and would use him again … Continued

Client Feedback: “Beverley Vara is a “very supportive and helpful” mediator who is regularly appointed to property disputes and cases involving professional negligence. One impressed observer states that “she was very good and skilled in moving the parties to settle” and “she was instrumental in getting the parties out of their entrenched positions.”   Overview … Continued

Languages English Client Feedback “He was excellent at giving guidance and in trying to promote an agreement.” “Honest, straight and to the point. Gave the right information to the parties for them to decide.” Overview Peter Vinden is a Chartered Quantity Surveyor, Arbitrator, Adjudicator and Expert with 30 years’ experience of commercial dispute resolution. He … Continued

Client Feedback: “Excellent in all respects. She had a robust style; yet approachable, and very aware of financial and legal issues.” Languages English, Italian, Spanish Overview Ana Virginia is an international full-time CEDR mediator with more than 10 years of experience. She is an independent ADR Consultant, CEDR trainer, conciliator and adjudicator, dual-qualified lawyer, who … Continued

Client Feedback: “Well placed to understand the needs of business people.”   Languages English, German & Italian Overview Wolf is a leading internationally recognised independent arbitrator and mediator practising globally out of London, Washington D.C and Abu Dhabi. He has a broad range of experience in alternative dispute resolution (ADR) and conflict management. He has been … Continued

Client Feedback: “Frederick was very good… he gave balance to the mediation…  very professional… very well prepared in advance.” Overview  Frederick is a CEDR panel mediator, trainer and Head of the CEDR Foundation. Having trained as a barrister, Frederick now leads all of CEDR’s research and charitable projects through the CEDR Foundation. As a mediator, Frederick has … Continued

Client Feedback: “Philip brings insightful, real-world stress-tested, knowledge, skills and experience to professionals seeking that edge in negotiation, mediation or conflict resolution.” Overview Practitioner, trainer, coach; Philip brings insightful, real-world stress-tested, knowledge, skills and experience to professionals seeking that edge in negotiation, mediation or conflict resolution. Frequently asked, ‘so how do you get someone to……….?’ … Continued