Conflict Management | 19 mins

Conflict Engagement Skills for Leaders | Episode 2


James South, CEO, CEDR

A lot has been written about leadership skills, especially recently.

However, what is often missing from these works is a leader’s role in managing conflict or emerging conflict situations within an organisation.

In this podcast series, James South, CEO at CEDR will explore the mediator and conflict engagement skills he utilises every day in his role as a leader.

“Conflict can enhance relationships if it’s done well.”

Episode 2 challenges the perception that conflict is always negative, and identifies the three broad categories of conflict that exist within organisations:

🎯 Task/Business Conflict
🎯 Process/Structural Conflict
🎯 Relationship Conflict

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