Customer Satisfaction Survey

The following statistics are taken from the CEDR Customer Satisfactory Survey. This is tri-monthly data for the period dated 1st October 2022 - 31st December 2022.

68 Number of respondents
23%
  • 0
  • 100
77%
  • 0
  • 100

After your application was accepted by CEDR for review, did the company offer to settle your complaint?

75%
  • 0
  • 100
25%
  • 0
  • 100
0%
  • 0
  • 100

For those who complaint was settled, the above data applies.

31%
  • 0
  • 100
18%
  • 0
  • 100
51%
  • 0
  • 100
100%
  • 0
  • 100
0%
  • 0
  • 100
0%
  • 0
  • 100

For those whose claim 'succeeded in full', the above data applies.

86%
  • 0
  • 100
0%
  • 0
  • 100
14%
  • 0
  • 100

For those whose claim 'succeeded in part', the above data applies.

0%
  • 0
  • 100
5%
  • 0
  • 100
95%
  • 0
  • 100

For those whose claim 'did not succeed', the above data applies.

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