Customer Satisfaction Survey

The following statistics are taken from the CEDR Customer Satisfactory Survey. This is tri-monthly data for the period dated 1 July 2022 - 30 September 2022.

37 Number of respondents
21%
  • 0
  • 100
79%
  • 0
  • 100

After your application was accepted by CEDR for review, did the company offer to settle your complaint?

80%
  • 0
  • 100
0%
  • 0
  • 100
20%
  • 0
  • 100

For those who complaint was settled, the above data applies.

30%
  • 0
  • 100
22%
  • 0
  • 100
48%
  • 0
  • 100
71%
  • 0
  • 100
0%
  • 0
  • 100
29%
  • 0
  • 100

For those whose claim 'succeeded in full', the above data applies.

60%
  • 0
  • 100
0%
  • 0
  • 100
40%
  • 0
  • 100

For those whose claim 'succeeded in part', the above data applies.

0%
  • 0
  • 100
0%
  • 0
  • 100
100%
  • 0
  • 100

For those whose claim 'did not succeed', the above data applies.

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