Independent Reviewer Reports

The Independent Reviewer is not based at CEDR, nor are they part of that organisation. There are two aspects to the Independent Reviewer’s role.

  • They can consider individual complaints about certain aspects of the level of service provided by CEDR.
  • They conduct overall reviews of service complaints and produce an interim and an annual report which will be published on this page.

Customer Satisfaction Survey for Consumer Adjudication

The data below is taken from our CEDR Customer Satisfaction Survey for Consumer Adjudication, specifically in relation to our Aviation Scheme. These figures are updated every three months.

To view the survey results please click here

Your Cart
Skip to main content