CEDR adjudicates disputes between customers and gambling and gaming operators who are members of the CEDR Scheme.
Managed independently by Centre for Effective Dispute Resolution
Up to 90 days
Which company would you like to make a complaint about?
Search for a company you wish to complain about.
What we can do
We are approved as an independent dispute resolution provider by The Gambling Commission to adjudicate disputes related to transactions (game playing). Please note that we can accept applications in English and Welsh, but the adjudication process is conducted entirely in English.
- If you want to know more about how we can help you with your complaint, please visit our Help & Guides.
The steps you must take before submitting a complaint
Contact the company
Get in touch with CEDR
Complaint allocated to adjudicator
CEDR is approved by the Gambling Commission to provide ADR services for Adult Gaming Centres, Family Entertainment Centres, Lotteries and all Remote Sectors.