Workplace Mediation Conversion Course

The Workplace Mediation Conversion Course is designed for accredited mediators who are already practising in other fields including civil and commercial, community, family, or employment mediation, and want to develop the process knowledge and contextual confidence to offer their services as workplace mediators. Prior mediation training and practice experience are required to attend.

No. CEDR Accreditation is not a prerequisite. The course is open to any accredited mediator who has previously trained and practised, regardless of which organisation issued their accreditation. If you are unsure whether your background qualifies, the training team can advise you before you book at training@cedr.com.

The course provides 8 hours of CPD recognised by the Civil Mediation Council. A CEDR Certificate of Training is also issued upon completion, which you can add to your professional mediator CV and profile. 

Yes, please contact our training team to arrange this on +44 (0)207 536 6000 or email us here. Please read our terms and conditions for all payment information. 

The core mediation skills are largely transferable across contexts, active listening, managing emotions, negotiation, and facilitating dialogue are universal. What changes in a workplace setting is the process approach: the relationships are ongoing, the disputes are embedded in organisational structure and culture, and the context of a continuing working relationship must shape how you design and manage the process. This course gives you the specific process knowledge and contextual understanding to navigate those differences with confidence.

Following the course, you will understand the different ways conflict manifests in organisations, the circumstances in which workplace mediation is appropriate, the typical steps in the workplace mediation process, how to use private and joint meetings strategically in a workplace context, how to manage team and multi-party disputes, and how to market your services to organisations and HR professionals as a workplace mediator.

Do I need to pay VAT on my course booking?

This depends on where you are based. UK participants are charged VAT at the standard rate of 20% on all course fees.

If you are based outside the UK, different rules apply depending on your location.

I'm based in the EU - do I pay UK VAT?

If you are an EU-based business or person purchasing a course in a professional capacity (e.g to use the skills within your role or for future employment), UK VAT is not charged. Instead, you will be responsible for accounting for VAT in your own country under the reverse charge mechanism. This means you self-report the VAT liability to your local tax authority rather than paying it to us. You should confirm your obligations with your local tax adviser or finance team before booking.

If you are an EU-based individual (i.e. not purchasing on behalf of a VAT-registered business, or for you to use in a professional capacity for your role or future employment), different rules may apply and we recommend checking with your local tax authority.

I'm based outside the UK and EU - do I pay VAT?

Participants based outside the UK and EU are generally not subject to UK VAT on course fees. However, you may have obligations under your own country's tax rules for imported services. We recommend checking with a local tax adviser to understand any reporting requirements that may apply to you.

How do I ensure my booking reflects the correct VAT treatment?

When booking, please ensure you provide your country of residence or your business's country of registration. EU business customers should also provide their valid VAT registration number or Tax Certificate so we can apply the reverse charge correctly. If you are unsure how to proceed, please contact us at training@cedr.com before completing your booking.

Will I receive a VAT invoice?

Yes. All participants receive an invoice upon booking. For UK participants this will include VAT at 20%. For international participants, the invoice will reflect the applicable treatment for your location.