BLP Code for the Sale of New Homes

We provide independent adjudication for disputes relating to Building Life Plans (BLP) Code for the Sale of New Homes.




Up to 90 days

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New build

What we can do

BLP Insurance is now a registered code user of the Consumer Code for New Homes (CCNH). This Scheme uses Adjudication. Adjudication is a process by which an adjudicator, who is usually legally qualified, weighs up the documents and evidence provided by the customer and the company in order to reach a decision. The adjudicator will take into account the law relevant to the subject matter of the dispute at hand. The adjudicator’s decision is binding upon both parties* if the customer chooses to accept it. If the customer chooses not to accept the decision, it will have no binding effect on either party.

  • If you want to know more about how we can help you with your BLP Code for the Sale of New Homes complaint, please visit our Help & Guides.

The steps you must take before submitting a complaint

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Contact the company

Raise your concerns directly with the builder.
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Get in touch with BLP Insurance

If the builder is not able to resolve your problem to your satisfaction you may raise a complaint with the BLP Insurance.
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Refer to CEDR for adjudication

Should you remain dissatisfied following intervention by BLP you may submit an application to CEDR for adjudication.
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Are you a business?

CEDR can provide dispute resolution services for businesses in most sectors.

  • Fast, and cost effective solutions
  • Provided at a sustainable cost
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