Decisions

DATE
REF. NO
REMEDY REQUESTED
DOWNLOAD

October 2023

  • 11 Oct 2023

    REF: // WAT-X724

    Remedy requested: Compensation

  • 10 Oct 2023

    REF: // WAT-X715

    Remedy requested: Apology

  • 10 Oct 2023

    REF: // WAT-X719

    Remedy requested: Compensation - Distress/Inconvenience

  • 09 Oct 2023

    REF: // WAT-X721

    Remedy requested: Reduce Bill

  • 01 Oct 2023

    REF: // WAT-X594

    Remedy requested: Replace Pipe

September 2023

  • 12 Sep 2023

    REF: // WAT-X548

    Remedy requested: Compensation

  • 12 Sep 2023

    REF: // WAT-X673

    Remedy requested: Payment Plan

  • 10 Sep 2023

    REF: // WAT-X666

    Remedy requested: Compensation

  • 07 Sep 2023

    REF: // WAT-X652

    Remedy requested: Remove Court Fee

  • 01 Sep 2023

    REF: // WAT-X633

    Remedy requested: Compensation

August 2023

  • 03 Aug 2023

    REF: // WAT-X587

    Remedy requested: Take Responsibility

  • 03 Aug 2023

    REF: // WAT-X631

    Remedy requested: Waive Bill

  • 02 Aug 2023

    REF: // WAT-X606

    Remedy requested: Compensation - Distress/Inconvenience

  • 02 Aug 2023

    REF: // WAT-X613

    Remedy requested: Reimbursement

  • 01 Aug 2023

    REF: // WAT-X608

    Remedy requested: Compensation

July 2023

  • 20 Jul 2023

    REF: // WAT-X572

    Remedy requested: Compensation

  • 20 Jul 2023

    REF: // WAT-X577

    Remedy requested: Explanation

  • 20 Jul 2023

    REF: // WAT-X596

    Remedy requested: Compensation

  • 12 Jul 2023

    REF: // WAT-X592

    Remedy requested: Compensation - Distress/Inconvenience

  • 01 Jul 2023

    REF: // WAT-X560

    Remedy requested: Test Meter

June 2023

  • 29 Jun 2023

    REF: // WAT-X568

    Remedy requested: Compensation

  • 15 Jun 2023

    REF: // WAT-X500

    Remedy requested: Compensation

  • 07 Jun 2023

    REF: // WAT-X496

    Remedy requested: Compensation - Distress/Inconvenience

  • 04 Jun 2023

    REF: // WAT-X538

    Remedy requested: Accurate Bills

  • 04 Jun 2023

    REF: // WAT-X507

    Remedy requested: Compensation

May 2023

  • 31 May 2023

    REF: // WAT-X540

    Remedy requested: Compensation

  • 26 May 2023

    REF: // WAT-X523

    Remedy requested: Waive Charges

  • 26 May 2023

    REF: // WAT-X525

    Remedy requested: Rebate - Surface Water

  • 24 May 2023

    REF: // WAT-X476

    Remedy requested: Waive Charges

  • 24 May 2023

    REF: // WAT-X478

    Remedy requested: Further investigation

  • 22 May 2023

    REF: // WAT-X473

    Remedy requested: Waive Balance

  • 19 May 2023

    REF: // WAT-X491

    Remedy requested: Apology

  • 18 May 2023

    REF: // WAT-X413

    Remedy requested: Compensation

  • 18 May 2023

    REF: // WAT-X446

    Remedy requested: Recalculate bill

  • 18 May 2023

    REF: // WAT-X487

    Remedy requested: Remove Default from Credit File

  • 18 May 2023

    REF: // WAT-X490

    Remedy requested: Accept Customer Findings

  • 18 May 2023

    REF: // WAT-X512

    Remedy requested: Provide Leak allowance

  • 18 May 2023

    REF: // WAT-X514

    Remedy requested: Provide a Service - Repair

  • 17 May 2023

    REF: // WAT-X463

    Remedy requested: Adopt Pipe

  • 15 May 2023

    REF: // WAT-X501

    Remedy requested: Compensation

  • 12 May 2023

    REF: // WAT-X488

    Remedy requested: Remove Default from Credit File

  • 11 May 2023

    REF: // WAT-X452

    Remedy requested: Compensation - Distress/Inconvenience

  • 11 May 2023

    REF: // WAT-X465

    Remedy requested: Recalculate bill

  • 08 May 2023

    REF: // WAT-X383

    Remedy requested: Compensation - Distress/Inconvenience

  • 02 May 2023

    REF: // WAT-X484

    Remedy requested: Reduce Bill

  • 02 May 2023

    REF: // WAT-X498

    Remedy requested: Refund

  • 01 May 2023

    REF: // WAT-X482

    Remedy requested: Compensation - Distress/Inconvenience

April 2023

  • 30 Apr 2023

    REF: // WAT-X438

    Remedy requested: Accurate Bills

  • 27 Apr 2023

    REF: // WAT-X469

    Remedy requested: Compensation

  • 27 Apr 2023

    REF: // WAT-X470

    Remedy requested: Refund

  • 27 Apr 2023

    REF: // WAT-X447

    Remedy requested: Further investigation

  • 25 Apr 2023

    REF: // WAT-X454

    Remedy requested: Remove Default from Credit File

  • 25 Apr 2023

    REF: // WAT-X456

    Remedy requested: Further investigation

  • 25 Apr 2023

    REF: // WAT-X457

    Remedy requested: Accept Responsibility

  • 24 Apr 2023

    REF: // WAT-X453

    Remedy requested: Compensation

  • 22 Apr 2023

    REF: // WAT-X464

    Remedy requested: Refund

  • 22 Apr 2023

    REF: // WAT-X428

    Remedy requested: Backdate charges

  • 21 Apr 2023

    REF: // WAT-X450

    Remedy requested: Compensation

  • 21 Apr 2023

    REF: // WAT-X458

    Remedy requested: Reduce Bill

  • 21 Apr 2023

    REF: // WAT-X461

    Remedy requested: Refund

  • 21 Apr 2023

    REF: // WAT-X449

    Remedy requested: Provide a Service

  • 19 Apr 2023

    REF: // WAT-X462

    Remedy requested: Compensation

  • 18 Apr 2023

    REF: // WAT-X417

    Remedy requested: Apology

  • 13 Apr 2023

    REF: // WAT-X429

    Remedy requested: Provide a Service

  • 13 Apr 2023

    REF: // WAT-X433

    Remedy requested: Remove Default from Credit File

  • 11 Apr 2023

    REF: // WAT-X423

    Remedy requested: Waive Balance

  • 11 Apr 2023

    REF: // WAT-X439

    Remedy requested: Compensation

  • 10 Apr 2023

    REF: // WAT-X409

    Remedy requested: Compensation

  • 10 Apr 2023

    REF: // WAT-X430

    Remedy requested: Compensation

  • 05 Apr 2023

    REF: // WAT-X402

    Remedy requested: Remove Bill

  • 05 Apr 2023

    REF: // WAT-X432

    Remedy requested: Refund

  • 04 Apr 2023

    REF: // WAT-X400

    Remedy requested: Accept Responsibility

  • 04 Apr 2023

    REF: // WAT-X421

    Remedy requested: Take Action: Bill - Allowance

  • 03 Apr 2023

    REF: // WAT-X344

    Remedy requested: Compensation

  • 03 Apr 2023

    REF: // WAT-X420

    Remedy requested: Compensation - Distress/Inconvenience

  • 03 Apr 2023

    REF: // WAT-X426

    Remedy requested: Compensation

  • 03 Apr 2023

    REF: // WAT-X435

    Remedy requested: Compensation

  • 02 Apr 2023

    REF: // WAT-X414

    Remedy requested: Compensation

March 2023

  • 31 Mar 2023

    REF: // WAT-X261

    Remedy requested: Provide a Service - Pressure

  • 31 Mar 2023

    REF: // WAT-X360

    Remedy requested: Refund

  • 31 Mar 2023

    REF: // WAT-X436

    Remedy requested: Waive Charges

  • 30 Mar 2023

    REF: // WAT-X342

    Remedy requested: Compensation

  • 30 Mar 2023

    REF: // WAT-X425

    Remedy requested: Compensation

  • 30 Mar 2023

    REF: // WAT-X427

    Remedy requested: Compensation

  • 29 Mar 2023

    REF: // WAT-X379

    Remedy requested: Refund

  • 29 Mar 2023

    REF: // WAT-X397

    Remedy requested: Compensation

  • 29 Mar 2023

    REF: // WAT-X401

    Remedy requested: Compensation

  • 28 Mar 2023

    REF: // WAT-X391

    Remedy requested: Provide a Service

  • 27 Mar 2023

    REF: // WAT-X293

    Remedy requested: Waive Charges

  • 27 Mar 2023

    REF: // WAT-X418

    Remedy requested: Reinstate Drive

  • 25 Mar 2023

    REF: // WAT-X384

    Remedy requested: Waive Charges

  • 25 Mar 2023

    REF: // WAT-X388

    Remedy requested: Compensation

  • 23 Mar 2023

    REF: // WAT-X407

    Remedy requested: Compensation

  • 23 Mar 2023

    REF: // WAT-X411

    Remedy requested: Compensation - Distress/Inconvenience

  • 22 Mar 2023

    REF: // WAT-X380

    Remedy requested: Compensation

  • 21 Mar 2023

    REF: // WAT-X358

    Remedy requested: Compensation

  • 21 Mar 2023

    REF: // WAT-X389

    Remedy requested: Compensation

  • 21 Mar 2023

    REF: // WAT-X394

    Remedy requested: Compensation - Distress/Inconvenience

  • 21 Mar 2023

    REF: // WAT-X419

    Remedy requested: Compensation

  • 20 Mar 2023

    REF: // WAT-X337

    Remedy requested: Compensation - Distress/Inconvenience

  • 20 Mar 2023

    REF: // WAT-X363

    Remedy requested: Review bill

  • 20 Mar 2023

    REF: // WAT-X398

    Remedy requested: Further investigation

  • 16 Mar 2023

    REF: // WAT-X301

    Remedy requested: Backdate charges

  • 13 Mar 2023

    REF: // WAT-X373

    Remedy requested: Compensation - Distress/Inconvenience

  • 09 Mar 2023

    REF: // WAT-X344

    Remedy requested: Compensation

  • 08 Mar 2023

    REF: // WAT-X353

    Remedy requested: Compensation

  • 08 Mar 2023

    REF: // WAT-X355

    Remedy requested: Provide a Service - NRV

  • 07 Mar 2023

    REF: // WAT-X345

    Remedy requested: Explanation

  • 03 Mar 2023

    REF: // WAT-X356

    Remedy requested: Compensation

  • 02 Mar 2023

    REF: // WAT-X195

    Remedy requested: Review Charging

February 2023

  • 28 Feb 2023

    REF: // WAT-X371

    Remedy requested: Provide a Service

  • 28 Feb 2023

    REF: // WAT-X382

    Remedy requested: Refund

  • 28 Feb 2023

    REF: // WAT-X352

    Remedy requested: Provide a Service - Pressure

  • 28 Feb 2023

    REF: // WAT-X359

    Remedy requested: Accurate Bills

  • 28 Feb 2023

    REF: // WAT-X385

    Remedy requested: Compensation

  • 28 Feb 2023

    REF: // WAT-X393

    Remedy requested: Backdate charges

  • 27 Feb 2023

    REF: // WAT-X367

    Remedy requested: Remove Meter

  • 26 Feb 2023

    REF: // WAT-X322

    Remedy requested: Compensation

  • 23 Feb 2023

    REF: // WAT-X333

    Remedy requested: Refund

  • 23 Feb 2023

    REF: // WAT-X348

    Remedy requested: Prevent repeat occurrences

  • 23 Feb 2023

    REF: // WAT-X377

    Remedy requested: Compensation - Distress/Inconvenience

  • 22 Feb 2023

    REF: // WAT-X326

    Remedy requested: Provide a Service

  • 22 Feb 2023

    REF: // WAT-X357

    Remedy requested: Remove Default from Credit File

  • 22 Feb 2023

    REF: // WAT-X369

    Remedy requested: Compensation

  • 16 Feb 2023

    REF: // WAT-X321

    Remedy requested: Compensation

  • 16 Feb 2023

    REF: // WAT-X381

    Remedy requested: Reduce Bill

  • 16 Feb 2023

    REF: // WAT-X330

    Remedy requested: Compensation

  • 16 Feb 2023

    REF: // WAT-X341

    Remedy requested: Remove Meter

  • 16 Feb 2023

    REF: // WAT-X346

    Remedy requested: Compensation

  • 15 Feb 2023

    REF: // WAT-X361

    Remedy requested: Compensation - Distress/Inconvenience

  • 13 Feb 2023

    REF: // WAT-X107

    Remedy requested: Reimbursement

  • 10 Feb 2023

    REF: // WAT-X284

    Remedy requested: Reduce Bill

  • 10 Feb 2023

    REF: // WAT-X338

    Remedy requested: Compensation

  • 10 Feb 2023

    REF: // WAT-X320

    Remedy requested: Waive Charges

  • 10 Feb 2023

    REF: // WAT-X364

    Remedy requested: Remove Default from Credit File

  • 09 Feb 2023

    REF: // WAT-X292

    Remedy requested: Further investigation

  • 08 Feb 2023

    REF: // WAT-X329

    Remedy requested: Review bill

  • 06 Feb 2023

    REF: // WAT-X316

    Remedy requested: Compensation

  • 06 Feb 2023

    REF: // WAT-X328

    Remedy requested: Further investigation

  • 05 Feb 2023

    REF: // WAT-X323

    Remedy requested: Backdate charges

  • 04 Feb 2023

    REF: // WAT-X354

    Remedy requested: Compensation

  • 02 Feb 2023

    REF: // WAT-X351

    Remedy requested: Explanation

  • 02 Feb 2023

    REF: // WAT-X351

    Remedy requested: Explanation

  • 01 Feb 2023

    REF: // WAT-X315

    Remedy requested: Compensation

January 2023

  • 31 Jan 2023

    REF: // WAT-X297

    Remedy requested: Compensation - Distress/Inconvenience

  • 31 Jan 2023

    REF: // WAT-X324

    Remedy requested: Refund

  • 30 Jan 2023

    REF: // WAT-X275

    Remedy requested: Further investigation

  • 30 Jan 2023

    REF: // WAT-X305

    Remedy requested: Waive Balance

  • 30 Jan 2023

    REF: // WAT-X340

    Remedy requested: Compensation

  • 27 Jan 2023

    REF: // WAT-X307

    Remedy requested: Provide a Service - Repair

  • 27 Jan 2023

    REF: // WAT-X309

    Remedy requested: Change of Tariff

  • 27 Jan 2023

    REF: // WAT-X327

    Remedy requested: Apology

  • 18 Jan 2023

    REF: // WAT-X299

    Remedy requested: Repair Sewer

  • 16 Jan 2023

    REF: // WAT-X306

    Remedy requested: Provide a Service - Pressure

  • 13 Jan 2023

    REF: // WAT-X236

    Remedy requested: Waive Charges

  • 13 Jan 2023

    REF: // WAT-X302

    Remedy requested: Recalculate bill

  • 06 Jan 2023

    REF: // WAT-X269

    Remedy requested: Cancellation of Bill

  • 06 Jan 2023

    REF: // WAT-X286

    Remedy requested: Compensation - Distress/Inconvenience

  • 05 Jan 2023

    REF: // WAT-X276

    Remedy requested: Invest in long-term flood defences

  • 05 Jan 2023

    REF: // WAT-X291

    Remedy requested: Compensation

  • 04 Jan 2023

    REF: // WAT-X256

    Remedy requested: Compensation - Distress/Inconvenience

  • 04 Jan 2023

    REF: // WAT-X262

    Remedy requested: Address Possible Leak

  • 03 Jan 2023

    REF: // WAT-X160

    Remedy requested: Compensation - Distress/Inconvenience

December 2022

  • 30 Dec 2022

    REF: // WAT-X252

    Remedy requested: Compensation - Distress/Inconvenience

  • 29 Dec 2022

    REF: // WAT-X279

    Remedy requested: Compensation - Distress/Inconvenience

  • 29 Dec 2022

    REF: // WAT-X285

    Remedy requested: Compensation

  • 28 Dec 2022

    REF: // WAT-X254

    Remedy requested: Provide a Service - Connection

  • 28 Dec 2022

    REF: // WAT-X287

    Remedy requested: Refund

  • 23 Dec 2022

    REF: // WAT-X257

    Remedy requested: Rebill

  • 22 Dec 2022

    REF: // WAT-X247

    Remedy requested: Compensation

  • 22 Dec 2022

    REF: // WAT-X270

    Remedy requested: Compensation - Distress/Inconvenience

  • 21 Dec 2022

    REF: // WAT-X259

    Remedy requested: Compensation - Distress/Inconvenience

  • 20 Dec 2022

    REF: // WAT-X099

    Remedy requested: Compensation - Distress/Inconvenience

  • 20 Dec 2022

    REF: // WAT-X268

    Remedy requested: Provide Leak allowance

  • 20 Dec 2022

    REF: // WAT-X282

    Remedy requested: Move Connection

  • 16 Dec 2022

    REF: // WAT-X184

    Remedy requested: Provide a Service

  • 16 Dec 2022

    REF: // WAT-X250

    Remedy requested: Gesture of Goodwill

  • 16 Dec 2022

    REF: // WAT-X264

    Remedy requested: Recalculate bill

  • 16 Dec 2022

    REF: // WAT-X271

    Remedy requested: Reduce Bill

  • 15 Dec 2022

    REF :// WAT-X165

    Remedy requested: Compensation

  • 13 Dec 2022

    REF: // WAT-X242

    Remedy requested: Recalculate bill

  • 12 Dec 2022

    REF: // WAT-X260

    Remedy requested: Remove Default from Credit File

  • 07 Dec 2022

    REF: // WAT-X239

    Remedy requested: Remove Meter

  • 05 Dec 2022

    REF: // WAT-X265

    Remedy requested: Remove Default from Credit File

  • 01 Dec 2022

    REF: // WAT-X229

    Remedy requested: Accurate Bills

  • 01 Dec 2022

    REF: // WAT-X235

    Remedy requested: Early Notification

November 2022

  • 30 Nov 2022

    REF: // WAT-X200

    Remedy requested: Compensation

  • 30 Nov 2022

    REF: // WAT-X220

    Remedy requested: Provide a Service - Repair

  • 30 Nov 2022

    REF: // WAT-X240

    Remedy requested: Recalculate bill

  • 29 Nov 2022

    REF: // WAT-X228

    Remedy requested: Remove Default from Credit File

  • 29 Nov 2022

    REF: // WAT-X231

    Remedy requested: Reduce Bill

  • 29 Nov 2022

    REF: // WAT-X237

    Remedy requested: Refund

  • 29 Nov 2022

    REF: // WAT-X243

    Remedy requested: Remove Meter

  • 28 Nov 2022

    REF: // WAT-X222

    Remedy requested: Take Action RE: Odour Nuisance

  • 25 Nov 2022

    REF: // WAT-X153

    Remedy requested: Compensation - Distress/Inconvenience

  • 24 Nov 2022

    REF: // WAT-X204

    Remedy requested: Compensation - Distress/Inconvenience

  • 21 Nov 2022

    REF: // WAT-X213

    Remedy requested: Compensation

  • 21 Nov 2022

    REF: // WAT-X233

    Remedy requested: Compensation

  • 18 Nov 2022

    REF: // WAT-X218

    Remedy requested: Further investigation

  • 18 Nov 2022

    REF: // WAT-X221

    Remedy requested: Further investigation

  • 18 Nov 2022

    REF: // WAT-X253

    Remedy requested: Compensation

  • 17 Nov 2022

    REF: // WAT-X207

    Remedy requested: Gesture of Goodwill

  • 16 Nov 2022

    REF: // WAT-X194

    Remedy requested: Compensation

  • 16 Nov 2022

    REF: // WAT-X209

    Remedy requested: Waive Charges

  • 16 Nov 2022

    REF: // WAT-X241

    Remedy requested: Compensation - Distress/Inconvenience

  • 15 Nov 2022

    REF: // WAT-X212

    Remedy requested: Rebill

  • 15 Nov 2022

    REF: // WAT-X215

    Remedy requested: Compensation

  • 12 Nov 2022

    REF: // WAT-X217

    Remedy requested: Compensation

  • 11 Nov 2022

    REF: // WAT-X199

    Remedy requested: Compensation - Distress/Inconvenience

  • 11 Nov 2022

    REF: // WAT-X206

    Remedy requested: Compensation

  • 11 Nov 2022

    REF: // WAT-X210

    Remedy requested: Compensation

  • 10 Nov 2022

    REF: // WAT-X172

    Remedy requested: Compensation

  • 10 Nov 2022

    REF: // WAT-X183

    Remedy requested: Remove Default from Credit File

  • 10 Nov 2022

    REF: // WAT-X197

    Remedy requested: Compensation

  • 09 Nov 2022

    REF: // WAT-X203

    Remedy requested: Compensation

  • 08 Nov 2022

    REF: // WAT-X059

    Remedy requested: Rebill

  • 07 Nov 2022

    REF: // WAT-X169

    Remedy requested: Repair Sewer

  • 07 Nov 2022

    REF: // WAT-X181

    Remedy requested: Reinstate Drive

  • 07 Nov 2022

    REF: // WAT-X214

    Remedy requested: Compensation

  • 04 Nov 2022

    REF: // WAT-X171

    Remedy requested: Compensation

  • 04 Nov 2022

    REF: // WAT-X173

    Remedy requested: Recalculate bill

  • 04 Nov 2022

    REF: // WAT-X193

    Remedy requested: Compensation

  • 01 Nov 2022

    REF: // WAT-X192

    Remedy requested: Review Meter Readings

  • 01 Nov 2022

    REF: // WAT-X198

    Remedy requested: Rebill - Back Date AHC

October 2022

  • 27 Oct 2022

    REF: // WAT-X178

    Remedy requested: Compensation

  • 27 Oct 2022

    REF: // WAT-X179

    Remedy requested: Monthly Billing

  • 26 Oct 2022

    REF: // WAT-X187

    Remedy requested: Compensation

  • 25 Oct 2022

    REF: // WAT-X149

    Remedy requested: Compensation - Distress/Inconvenience

  • 25 Oct 2022

    REF: // WAT-X176

    Remedy requested: Remove Default from Credit File

  • 19 Oct 2022

    REF: // WAT-X158

    Remedy requested: Compensation

  • 19 Oct 2022

    REF: // WAT-X167

    Remedy requested: Separate Supplies

  • 17 Oct 2022

    REF: // WAT-X013

    Remedy requested: Compensation - Distress/Inconvenience

  • 17 Oct 2022

    REF: // WAT-X150

    Remedy requested: Rebill - Back Date AHC

  • 17 Oct 2022

    REF: // WAT-X159

    Remedy requested: Waive Bill

  • 14 Oct 2022

    REF: // WAT-X126

    Remedy requested: Compensation

  • 14 Oct 2022

    REF: // WAT-X147

    Remedy requested: Compensation - Distress/Inconvenience

  • 14 Oct 2022

    REF: // WAT-X151

    Remedy requested: Refund

  • 14 Oct 2022

    REF: // WAT-X154

    Remedy requested: Provide a Service - Repair

  • 13 Oct 2022

    REF: // WAT-X138

    Remedy requested: Reduce Bill

  • 13 Oct 2022

    REF: // WAT-X146

    Remedy requested: Refund

  • 13 Oct 2022

    REF: // WAT-X148

    Remedy requested: Review bill

  • 10 Oct 2022

    REF: // WAT-X129

    Remedy requested: Compensation - Distress/Inconvenience

  • 10 Oct 2022

    REF: // WAT-X155

    Remedy requested: Review bill

  • 09 Oct 2022

    REF: // WAT-X122

    Remedy requested: Waive Balance

  • 09 Oct 2022

    REF: // WAT-X125

    Remedy requested: Compensation

  • 07 Oct 2022

    REF: // WAT-X117

    Remedy requested: Compensation - Distress/Inconvenience

  • 06 Oct 2022

    REF: // WAT-X130

    Remedy requested: Compensation - Distress/Inconvenience

  • 05 Oct 2022

    REF: // WAT-X143

    Remedy requested: Compensation

  • 04 Oct 2022

    REF: // WAT-X128

    Remedy requested: Compensation

  • 01 Oct 2022

    REF: // WAT-X144

    Remedy requested: Compensation

September 2022

  • 30 Sep 2022

    REF: // WAT-X140

    Remedy requested: Compensation

  • 29 Sep 2022

    REF: // WAT-X142

    Remedy requested: Refund

  • 28 Sep 2022

    REF: // WAT-X116

    Remedy requested: Compensation

  • 28 Sep 2022

    REF: // WAT-X127

    Remedy requested: Reinstate Drive

  • 28 Sep 2022

    REF: // WAT-X136

    Remedy requested: Remove Default from Credit File

  • 27 Sep 2022

    REF: // WAT-X120

    Remedy requested: Repair Damage

  • 27 Sep 2022

    REF: // WAT-X132

    Remedy requested: Compensation

  • 26 Sep 2022

    REF: // WAT-X103

    Remedy requested: Compensation - Distress/Inconvenience

  • 26 Sep 2022

    REF: // WAT-X933

    Remedy requested: Take Responsibility

  • 23 Sep 2022

    REF: // WAT-X131

    Remedy requested: Compensation - Distress/Inconvenience

  • 22 Sep 2022

    REF: // WAT-X102

    Remedy requested: Refund

  • 20 Sep 2022

    REF: // WAT-X110

    Remedy requested: Compensation

  • 20 Sep 2022

    REF: // WAT-X121

    Remedy requested: Refund

  • 20 Sep 2022

    REF: // WAT-X846

    Remedy requested: Compensation - Distress/Inconvenience

  • 16 Sep 2022

    REF: // WAT-X113

    Remedy requested: Provide Leak allowance

  • 15 Sep 2022

    REF: // WAT-X015

    Remedy requested: Gesture of Goodwill

  • 15 Sep 2022

    REF: // WAT-X098

    Remedy requested: Reimbursement

  • 11 Sep 2022

    REF: // WAT-X083

    Remedy requested: Refund

  • 09 Sep 2022

    REF: // WAT-X070

    Remedy requested: Remove Bill

  • 06 Sep 2022

    REF: // WAT-X074

    Remedy requested: Provide a Service

  • 06 Sep 2022

    REF: // WAT-X094

    Remedy requested: Compensation

  • 02 Sep 2022

    REF: // WAT-X091

    Remedy requested: Compensation - Distress/Inconvenience

  • 02 Sep 2022

    REF: // WAT-X991

    Remedy requested: Compensation - Distress/Inconvenience

August 2022

  • 29 Aug 2022

    REF: // WAT-X072

    Remedy requested: Gesture of Goodwill

  • 29 Aug 2022

    REF: // WAT-X105

    Remedy requested: Compensation

  • 28 Aug 2022

    REF: // WAT-X075

    Remedy requested: Compensation

  • 25 Aug 2022

    REF: // WAT-X081

    Remedy requested: Compensation

  • 25 Aug 2022

    REF: // WAT-X082

    Remedy requested: Repair Sewer

  • 24 Aug 2022

    REF: // WAT-X052

    Remedy requested: Rebill

  • 24 Aug 2022

    REF: // WAT-X054

    Remedy requested: Stop Noise

  • 23 Aug 2022

    REF: // WAT-X002

    Remedy requested: Reduce Bill

  • 22 Aug 2022

    REF: // WAT-X089

    Remedy requested: Provide a Service - Meter

  • 16 Aug 2022

    REF: // WAT-X030

    Remedy requested: Refund

  • 15 Aug 2022

    REF: // WAT-X986

    Remedy requested: Compensation

  • 11 Aug 2022

    REF: // WAT-X045

    Remedy requested: Compensation

  • 11 Aug 2022

    REF: // WAT-X051

    Remedy requested: Remove Default from Credit File

  • 11 Aug 2022

    REF: // WAT-X058

    Remedy requested: Compensation - Distress/Inconvenience

  • 11 Aug 2022

    REF: // WAT-X061

    Remedy requested: Provide a Service - Meter

  • 10 Aug 2022

    REF: // WAT-X041

    Remedy requested: Revert to Rateable Value

  • 10 Aug 2022

    REF: // WAT-X068

    Remedy requested: Waive Charges

  • 09 Aug 2022

    REF: // WAT-X028

    Remedy requested: Relay Pipe

  • 09 Aug 2022

    REF: // WAT-X046

    Remedy requested: Review Meter Readings

  • 09 Aug 2022

    REF: // WAT-X063

    Remedy requested: Compensation

  • 08 Aug 2022

    REF: // WAT-X066

    Remedy requested: Compensation - Distress/Inconvenience

  • 05 Aug 2022

    REF: // WAT-X006

    Remedy requested: Compensation

  • 04 Aug 2022

    REF: // WAT-X042

    Remedy requested: Provide a Service - Repair

  • 03 Aug 2022

    REF: // WAT-X032

    Remedy requested: Compensation - Distress/Inconvenience

  • 03 Aug 2022

    REF: // WAT-X079

    Remedy requested: Compensation

  • 02 Aug 2022

    REF: // WAT-X043

    Remedy requested: Rebill

  • 02 Aug 2022

    REF: // WAT-X064

    Remedy requested: Compensation

July 2022

  • 31 Jul 2022

    REF: // WAT-X019

    Remedy requested: Review Charging

  • 31 Jul 2022

    REF: // WAT-X021

    Remedy requested: Review Poor Customer Service

  • 31 Jul 2022

    REF:// WAT-X023

    Remedy requested: Explanation

  • 31 Jul 2022

    REF: // WAT-X040

    Remedy requested: Rebill - Back Date AHC

  • 31 Jul 2022

    REF: // WAT-X044

    Remedy requested: Backdate charges

  • 29 Jul 2022

    REF: // WAT-X053

    Remedy requested: Reinstate Drive

  • 29 Jul 2022

    REF: // WAT-X057

    Remedy requested: Compensation

  • 28 Jul 2022

    REF: // WAT-X062

    Remedy requested: Compensation

  • 26 Jul 2022

    REF: // WAT-X012

    Remedy requested: New Pipe

  • 25 Jul 2022

    REF: // WAT-X008

    Remedy requested: Cancellation of Bill

  • 25 Jul 2022

    REF: // WAT-X009

    Remedy requested: Compensation

  • 25 Jul 2022

    REF: // WAT-X954

    Remedy requested: Compensation

  • 24 Jul 2022

    REF: WAT-X039

    Remedy requested: Compensation

  • 24 Jul 2022

    REF: // WAT-X992

    Remedy requested: Rebill

  • 22 Jul 2022

    REF: // WAT-X036

    Remedy requested: Remove Meter

  • 19 Jul 2022

    REF: // WAT-X016

    Remedy requested: Replace Pipe

  • 19 Jul 2022

    REF: // WAT-X020

    Remedy requested: Reimbursement

  • 19 Jul 2022

    REF: // WAT-X025

    Remedy requested: Recalculate bill

  • 19 Jul 2022

    REF: // WAT-X031

    Remedy requested: Compensation - Distress/Inconvenience

  • 16 Jul 2022

    REF: // WAT-X007

    Remedy requested: New Pipe

  • 16 Jul 2022

    REF: // WAT-X024

    Remedy requested: Compensation - Distress/Inconvenience

  • 15 Jul 2022

    REF: // WAT-X994

    Remedy requested: Apology

  • 11 Jul 2022

    REF: // WAT-X999

    Remedy requested: Compensation

  • 05 Jul 2022

    REF: // WAT-X000

    Remedy requested: Reimbursement

  • 05 Jul 2022

    REF: // WAT-X010

    Remedy requested: Provide Leak allowance

  • 05 Jul 2022

    REF: // WAT-X026

    Remedy requested: Compensation - Distress/Inconvenience

  • 05 Jul 2022

    REF: // WAT-X951

    Remedy requested: Compensation

  • 05 Jul 2022

    REF: // WAT-X967

    Remedy requested: Compensation

  • 05 Jul 2022

    REF: // WAT-X998

    Remedy requested: Rebate - Surface Water

  • 04 Jul 2022

    REF: // WAT-X942

    Remedy requested: Provide a Service - Flood Defences

  • 03 Jul 2022

    REF: // WAT-X956

    Remedy requested: Rebill

  • 01 Jul 2022

    REF: // WAT-X980

    Remedy requested: Remove Default from Credit File

  • 01 Jul 2022

    REF: // WAT-X996

    Remedy requested: Gesture of Goodwill

June 2022

  • 30 Jun 2022

    REF: // WAT-X004

    Remedy requested: Compensation

  • 28 Jun 2022

    REF: // WAT-X961

    Remedy requested: Reduce Bill

  • 28 Jun 2022

    REF: // WAT-X981

    Remedy requested: Refund

  • 28 Jun 2022

    REF: // WAT-X982

    Remedy requested: Remove Default from Credit File

  • 28 Jun 2022

    REF: // WAT-X985

    Remedy requested: Take Responsibility

  • 27 Jun 2022

    REF: // WAT-X943

    Remedy requested: Compensation - Distress/Inconvenience

  • 27 Jun 2022

    REF: // WAT-X947

    Remedy requested: Repair Sewer

  • 23 Jun 2022

    REF: // WAT-X864

    Remedy requested: Apology

  • 23 Jun 2022

    REF: // WAT-X939

    Remedy requested: Invest in long-term flood defences

  • 23 Jun 2022

    REF: // WAT-X971

    Remedy requested: Increase Rebate

  • 23 Jun 2022

    REF: // WAT-X976

    Remedy requested: Reduce Bill

  • 22 Jun 2022

    REF: // WAT-X838

    Remedy requested: Insurance Costs

  • 22 Jun 2022

    REF: // WAT-X938

    Remedy requested: Prevent Flooding

  • 22 Jun 2022

    REF: // WAT-X942

    Remedy requested: Reduce Bill

  • 22 Jun 2022

    REF: // WAT-X975

    Remedy requested: Prevent Flooding

  • 20 Jun 2022

    REF: // WAT-X964

    Remedy requested: Compensation

  • 18 Jun 2022

    REF: // WAT-X965

    Remedy requested: Reinstate Drive

  • 16 Jun 2022

    REF: // WAT-X928

    Remedy requested: Compensation

  • 16 Jun 2022

    REF: // WAT-X944

    Remedy requested: Remove Bill

  • 14 Jun 2022

    REF: // WAT-X926

    Remedy requested: Recalculate bill

  • 14 Jun 2022

    REF: // WAT-X958

    Remedy requested: Provide Leak allowance

  • 13 Jun 2022

    REF: // WAT-X930

    Remedy requested: Recalculate bill

  • 11 Jun 2022

    REF: // WAT-X941

    Remedy requested: Compensation - Distress/Inconvenience

  • 11 Jun 2022

    REF: // WAT-X950

    Remedy requested: Compensation

  • 11 Jun 2022

    REF: // WAT-X955

    Remedy requested: Review Poor Customer Service

  • 10 Jun 2022

    REF: // WAT-X932

    Remedy requested: Backdate charges

May 2022

  • 30 May 2022

    REF: // WAT-X909

    Remedy requested: Provide Leak allowance

  • 26 May 2022

    REF: // WAT-X908

    Remedy requested: Provide a Service - Flood Defences

  • 26 May 2022

    REF: // WAT-X920

    Remedy requested: Waive Bill

  • 26 May 2022

    REF: // WAT-X937

    Remedy requested: Compensation

  • 19 May 2022

    REF: // WAT-X862

    Remedy requested: Compensation

  • 19 May 2022

    REF: // WAT-X885

    Remedy requested: Retrain Staff

  • 19 May 2022

    REF: // WAT-X911

    Remedy requested: Take Responsibility

  • 18 May 2022

    REF: // WAT-X902

    Remedy requested: Compensation - Distress/Inconvenience

  • 16 May 2022

    REF: // WAT-X867

    Remedy requested: Compensation

  • 13 May 2022

    REF: // WAT-X881

    Remedy requested: Adopt Pipe

  • 12 May 2022

    REF: // WAT-X823

    Remedy requested: Waive Charges

  • 12 May 2022

    REF: // WAT-X906

    Remedy requested: Remove Default from Credit File

  • 12 May 2022

    REF: // WAT-X924

    Remedy requested: Reduce Bill

  • 12 May 2022

    REF: // WAT-X931

    Remedy requested: Waive Bill

  • 10 May 2022

    REF: // WAT-X875

    Remedy requested: Provide Leak allowance

  • 05 May 2022

    REF: // WAT-X785

    Remedy requested: Compensation

  • 04 May 2022

    REF: // WAT-X888

    Remedy requested: Compensation

  • 04 May 2022

    REF: // WAT-X898

    Remedy requested: Reimbursement

  • 03 May 2022

    REF: // WAT-X899

    Remedy requested: Repair Pipe

  • 03 May 2022

    REF: // WAT-X900

    Remedy requested: Repair Drive

April 2022

  • 30 Apr 2022

    REF: // WAT-X890

    Remedy requested: Remove Default from Credit File

  • 30 Apr 2022

    REF: // WAT-X887

    Remedy requested: Rebill - Back Date AHC

  • 28 Apr 2022

    Ref: // WAT- X857

    Remedy requested: Compensation

  • 27 Apr 2022

    REF: // WAT-X895

    Remedy requested: Reduce Costs

  • 24 Apr 2022

    Ref: // WAT- X819

    Remedy requested: Compensation

  • 23 Apr 2022

    REF: // WAT-X901

    Remedy requested: Compensation

  • 23 Apr 2022

    REF: // WAT-X882

    Remedy requested: Take Action

  • 21 Apr 2022

    REF: // WAT-X876

    Remedy requested: Compensation

  • 21 Apr 2022

    REF: // WAT-X871

    Remedy requested: Compensation

  • 19 Apr 2022

    Ref: // WAT- X862

    Remedy requested: Replace Meter

  • 19 Apr 2022

    Ref: // WAT- X863

    Remedy requested: Replace Pipe

  • 19 Apr 2022

    REF: // WAT-X869

    Remedy requested: Compensation

  • 18 Apr 2022

    Ref: // WAT- X848

    Remedy requested: Further investigation

  • 18 Apr 2022

    Ref: // WAT- X860

    Remedy requested: Compensation

  • 14 Apr 2022

    Ref: // WAT- X837

    Remedy requested: Increase Rebate

  • 14 Apr 2022

    Ref: // WAT- X859

    Remedy requested: Reduce Costs

  • 12 Apr 2022

    Ref: // WAT- X778

    Remedy requested: Further investigation

  • 12 Apr 2022

    Ref: // WAT- X865

    Remedy requested: Compensation

  • 11 Apr 2022

    Ref: // WAT- X814

    Remedy requested: Remove Default from Credit File

  • 11 Apr 2022

    REF: // WAT-X868

    Remedy requested: Compensation

  • 09 Apr 2022

    REF: // WAT-X874

    Remedy requested: Compensation

  • 09 Apr 2022

    REF: // WAT-X870

    Remedy requested: Take Action

  • 09 Apr 2022

    REF: // WAT-X866

    Remedy requested: Compensation

  • 07 Apr 2022

    Ref: // WAT- X815

    Remedy requested: Reduce Bill

  • 07 Apr 2022

    Ref: // WAT- X842

    Remedy requested: Compensation

  • 05 Apr 2022

    Ref: // WAT- X858

    Remedy requested: Refund

  • 04 Apr 2022

    Ref: // WAT- X782

    Remedy requested: Compensation

  • 04 Apr 2022

    Ref: // WAT- X836

    Remedy requested: Compensation

  • 04 Apr 2022

    Ref: // WAT- X853

    Remedy requested: Compensation

March 2022

  • 30 Mar 2022

    Ref: // WAT- X845

    Remedy requested: Take Responsibility

  • 28 Mar 2022

    Ref: // WAT- X754

    Remedy requested: Explanation

  • 28 Mar 2022

    Ref: // WAT- X826

    Remedy requested: Increase Goodwill Gesture

  • 28 Mar 2022

    Ref: // WAT- X828

    Remedy requested: Payment Plan

  • 25 Mar 2022

    Ref: // WAT- X816

    Remedy requested: Remove Default from Credit File

  • 24 Mar 2022

    Ref: // WAT- X822

    Remedy requested: Compensation

  • 23 Mar 2022

    Ref: // WAT- X792

    Remedy requested: Provide a Service - NRV

  • 23 Mar 2022

    Ref: // WAT- X818

    Remedy requested: Increase Goodwill Gesture

  • 23 Mar 2022

    Ref: // WAT- X821

    Remedy requested: Provide a Service - Flood Defences

  • 22 Mar 2022

    Ref: // WAT- X801

    Remedy requested: Further investigation

  • 22 Mar 2022

    Ref: // WAT- X804

    Remedy requested: Remove Default from Credit File

  • 22 Mar 2022

    Ref: // WAT- X812

    Remedy requested: Remove Default from Credit File

  • 21 Mar 2022

    Ref: // WAT- X795

    Remedy requested: Refund

  • 21 Mar 2022

    Ref: // WAT- X797

    Remedy requested: Compensation

  • 20 Mar 2022

    Ref: // WAT- X796

    Remedy requested: Refund

  • 20 Mar 2022

    Ref: // WAT- X831

    Remedy requested: Compensation

  • 17 Mar 2022

    Ref: // WAT- X783

    Remedy requested: Reimbursement

  • 16 Mar 2022

    Ref: // WAT- X779

    Remedy requested: Apology

  • 15 Mar 2022

    Ref: // WAT- X780

    Remedy requested: Provide a Service - Information

  • 15 Mar 2022

    Ref: // WAT- X807

    Remedy requested: Compensation

  • 15 Mar 2022

    Ref: // WAT- X810

    Remedy requested: Rebill - Leak Allowance

  • 14 Mar 2022

    Ref: // WAT- X754

  • 14 Mar 2022

    Ref: // WAT- X830

    Remedy requested: Reduce Bill

  • 12 Mar 2022

    Ref: // WAT- X817

    Remedy requested: Review Poor Customer Service

  • 11 Mar 2022

    Ref: // WAT- X771

    Remedy requested: Remove Default from Credit File

  • 11 Mar 2022

    Ref: // WAT- X790

    Remedy requested: Compensation

  • 09 Mar 2022

    Ref: // WAT- X767

    Remedy requested: Compensation

  • 09 Mar 2022

    Ref: // WAT- X802

    Remedy requested: Reverse Decision on Liability

  • 09 Mar 2022

    Ref: // WAT- X809

    Remedy requested: Compensation

  • 08 Mar 2022

    Ref: // WAT- X805

    Remedy requested: Compensation

  • 07 Mar 2022

    Ref: // WAT- X803

    Remedy requested: Reduce Bill

  • 07 Mar 2022

    Ref: // WAT- X833

    Remedy requested: Compensation

  • 04 Mar 2022

    Ref: // WAT- X791

    Remedy requested: Compensation

  • 04 Mar 2022

    Ref: // WAT- X793

    Remedy requested: Refund

February 2022

  • 23 Feb 2022

    Ref: // WAT-X756

    Remedy requested: Compensation

  • 22 Feb 2022

    Ref: // WAT-X777

    Remedy requested: Reissue Invoices

  • 22 Feb 2022

    Ref: // WAT-X720

    Remedy requested: Compensation

  • 18 Feb 2022

    Ref: // WAT-X763

    Remedy requested: Improve Services

  • 18 Feb 2022

    Ref: // WAT-X741

    Remedy requested: Only Contact by Phone

  • 17 Feb 2022

    Ref: // WAT-X776

    Remedy requested: Remove Default from Credit File

  • 16 Feb 2022

    Ref: // WAT-X755

    Remedy requested: Compensation

  • 16 Feb 2022

    Ref: // WAT-X727

    Remedy requested: Compensation

  • 16 Feb 2022

    Ref: // WAT-X706

    Remedy requested: Remove Default from Credit File

  • 15 Feb 2022

    Ref: // WAT-X769

    Remedy requested: Remove Default from Credit File

  • 11 Feb 2022

    Ref: // WAT-X751

    Remedy requested: Further investigation

  • 11 Feb 2022

    Ref: // WAT-X745

    Remedy requested: Provide a Service - Repair

  • 11 Feb 2022

    Ref: // WAT-X768

    Remedy requested: Rebill

  • 09 Feb 2022

    Ref: // WAT-X762

    Remedy requested: Recalculate bill

  • 09 Feb 2022

    Ref: // WAT-X731

    Remedy requested: Compensation

  • 07 Feb 2022

    Ref: // WAT-X740

    Remedy requested: Repair Drive

  • 06 Feb 2022

    Ref: // WAT-X734

    Remedy requested: Remove Default from Credit File

  • 06 Feb 2022

    Ref: // WAT-X726

    Remedy requested: Take Action

  • 04 Feb 2022

    Ref: // WAT-X770

    Remedy requested: Remove Details from System

January 2022

  • 31 Jan 2022

    Ref: // WAT-X724

    Remedy requested: Compensation

  • 26 Jan 2022

    Ref: // WAT-X722

    Remedy requested: Compensation

  • 25 Jan 2022

    Ref: // WAT-X736

    Remedy requested: Compensation

  • 24 Jan 2022

    Ref: // WAT-X719

    Remedy requested: Refund

  • 21 Jan 2022

    Ref: // WAT-X728

    Remedy requested: Remove Default from Credit File

  • 21 Jan 2022

    Ref: // WAT-X705

    Remedy requested: Repair Sewer

  • 20 Jan 2022

    Ref: // WAT-X717

    Remedy requested: Compensation

  • 19 Jan 2022

    Ref: // WAT-X739

    Remedy requested: Remove Bill

  • 14 Jan 2022

    Ref: // WAT-X730

    Remedy requested: Provide Leak allowance

  • 13 Jan 2022

    Ref: // WAT-X713

    Remedy requested: Backdate charges

  • 12 Jan 2022

    Ref: // WAT-X712

    Remedy requested: Compensation

  • 12 Jan 2022

    Ref: // WAT-X707

    Remedy requested: Refund

  • 06 Jan 2022

    Ref: // WAT-X673

    Remedy requested: Compensation

  • 05 Jan 2022

    Ref: // WAT-X721

    Remedy requested: Provide Discount on Bill

  • 05 Jan 2022

    Ref: // WAT-X708

    Remedy requested: Test Meter

  • 05 Jan 2022

    Ref: // WAT-X697

    Remedy requested: Compensation

  • 04 Jan 2022

    Ref: // WAT-X704

    Remedy requested: Replace Pipe

  • 03 Jan 2022

    Ref: // WAT-X694

    Remedy requested: Compensation

December 2021

  • 29 Dec 2021

    Ref: // WAT-X655

    Remedy requested: Extend Water Main

  • 20 Dec 2021

    Ref: // WAT-X701

    Remedy requested: Compensation

  • 20 Dec 2021

    Ref: // WAT-X693

    Remedy requested: Compensation

  • 20 Dec 2021

    Ref: // WAT-X669

    Remedy requested: Waive Bill

  • 20 Dec 2021

    Ref: // WAT-X668

    Remedy requested: Accurate Bills

  • 20 Dec 2021

    Ref: // WAT-X663

    Remedy requested: Reduce Bill

  • 20 Dec 2021

    Ref: // WAT-X688

    Remedy requested: Accurate Bills

  • 18 Dec 2021

    Ref: // WAT-X771

    Remedy requested: Refund

  • 18 Dec 2021

    Ref: // WAT-X692

    Remedy requested: Review bill

  • 17 Dec 2021

    Ref: // WAT-X685

    Remedy requested: Remove Default from Credit File

  • 17 Dec 2021

    Ref: // WAT-X682

    Remedy requested: Further investigation

  • 17 Dec 2021

    Ref: // WAT-X662

    Remedy requested: Compensation

  • 16 Dec 2021

    Ref: // WAT-X648

    Remedy requested: Further investigation

  • 15 Dec 2021

    Ref: // WAT-X666

    Remedy requested: Compensation

  • 12 Dec 2021

    Ref: // WAT-X594

    Remedy requested: Accurate Bills

  • 10 Dec 2021

    Ref: // WAT-X698

    Remedy requested: Compensation

  • 09 Dec 2021

    Ref: // WAT-X672

    Remedy requested: Compensation

  • 08 Dec 2021

    Ref: // WAT-X670

    Remedy requested: Payment Plan

  • 06 Dec 2021

    Ref: // WAT-X671

    Remedy requested: Repair Drive

  • 05 Dec 2021

    Ref: // WAT-X674

    Remedy requested: Explanation

  • 03 Dec 2021

    Ref: // WAT-X691

    Remedy requested: Provide a Service - Repair

  • 02 Dec 2021

    Ref: // WAT-X686

    Remedy requested: Remove Meter

November 2021

  • 30 Nov 2021

    Ref: // WAT-X650

    Remedy requested: Compensation

  • 29 Nov 2021

    Ref: // WAT-X658

  • 23 Nov 2021

    Ref: // WAT-X653

    Remedy requested: Remove Default from Credit File

  • 23 Nov 2021

    Ref: // WAT-X645

    Remedy requested: Take Action RE: Bill - Tariff

  • 23 Nov 2021

    Ref: // WAT-X642

    Remedy requested: Remove Default from Credit File