Decisions
October 2023
-
11 Oct 2023
REF: // WAT-X724
Remedy requested: Compensation
-
10 Oct 2023
REF: // WAT-X715
Remedy requested: Apology
-
10 Oct 2023
REF: // WAT-X719
Remedy requested: Compensation - Distress/Inconvenience
-
09 Oct 2023
REF: // WAT-X721
Remedy requested: Reduce Bill
-
01 Oct 2023
REF: // WAT-X594
Remedy requested: Replace Pipe
September 2023
-
12 Sep 2023
REF: // WAT-X548
Remedy requested: Compensation
-
12 Sep 2023
REF: // WAT-X673
Remedy requested: Payment Plan
-
10 Sep 2023
REF: // WAT-X666
Remedy requested: Compensation
-
07 Sep 2023
REF: // WAT-X652
Remedy requested: Remove Court Fee
-
01 Sep 2023
REF: // WAT-X633
Remedy requested: Compensation
August 2023
-
03 Aug 2023
REF: // WAT-X587
Remedy requested: Take Responsibility
-
03 Aug 2023
REF: // WAT-X631
Remedy requested: Waive Bill
-
02 Aug 2023
REF: // WAT-X606
Remedy requested: Compensation - Distress/Inconvenience
-
02 Aug 2023
REF: // WAT-X613
Remedy requested: Reimbursement
-
01 Aug 2023
REF: // WAT-X608
Remedy requested: Compensation
July 2023
-
20 Jul 2023
REF: // WAT-X572
Remedy requested: Compensation
-
20 Jul 2023
REF: // WAT-X577
Remedy requested: Explanation
-
20 Jul 2023
REF: // WAT-X596
Remedy requested: Compensation
-
12 Jul 2023
REF: // WAT-X592
Remedy requested: Compensation - Distress/Inconvenience
-
01 Jul 2023
REF: // WAT-X560
Remedy requested: Test Meter
June 2023
-
29 Jun 2023
REF: // WAT-X568
Remedy requested: Compensation
-
15 Jun 2023
REF: // WAT-X500
Remedy requested: Compensation
-
07 Jun 2023
REF: // WAT-X496
Remedy requested: Compensation - Distress/Inconvenience
-
04 Jun 2023
REF: // WAT-X538
Remedy requested: Accurate Bills
-
04 Jun 2023
REF: // WAT-X507
Remedy requested: Compensation
May 2023
-
31 May 2023
REF: // WAT-X540
Remedy requested: Compensation
-
26 May 2023
REF: // WAT-X523
Remedy requested: Waive Charges
-
26 May 2023
REF: // WAT-X525
Remedy requested: Rebate - Surface Water
-
24 May 2023
REF: // WAT-X476
Remedy requested: Waive Charges
-
24 May 2023
REF: // WAT-X478
Remedy requested: Further investigation
-
22 May 2023
REF: // WAT-X473
Remedy requested: Waive Balance
-
19 May 2023
REF: // WAT-X491
Remedy requested: Apology
-
18 May 2023
REF: // WAT-X413
Remedy requested: Compensation
-
18 May 2023
REF: // WAT-X446
Remedy requested: Recalculate bill
-
18 May 2023
REF: // WAT-X487
Remedy requested: Remove Default from Credit File
-
18 May 2023
REF: // WAT-X490
Remedy requested: Accept Customer Findings
-
18 May 2023
REF: // WAT-X512
Remedy requested: Provide Leak allowance
-
18 May 2023
REF: // WAT-X514
Remedy requested: Provide a Service - Repair
-
17 May 2023
REF: // WAT-X463
Remedy requested: Adopt Pipe
-
15 May 2023
REF: // WAT-X501
Remedy requested: Compensation
-
12 May 2023
REF: // WAT-X488
Remedy requested: Remove Default from Credit File
-
11 May 2023
REF: // WAT-X452
Remedy requested: Compensation - Distress/Inconvenience
-
11 May 2023
REF: // WAT-X465
Remedy requested: Recalculate bill
-
08 May 2023
REF: // WAT-X383
Remedy requested: Compensation - Distress/Inconvenience
-
02 May 2023
REF: // WAT-X484
Remedy requested: Reduce Bill
-
02 May 2023
REF: // WAT-X498
Remedy requested: Refund
-
01 May 2023
REF: // WAT-X482
Remedy requested: Compensation - Distress/Inconvenience
April 2023
-
30 Apr 2023
REF: // WAT-X438
Remedy requested: Accurate Bills
-
27 Apr 2023
REF: // WAT-X469
Remedy requested: Compensation
-
27 Apr 2023
REF: // WAT-X470
Remedy requested: Refund
-
27 Apr 2023
REF: // WAT-X447
Remedy requested: Further investigation
-
25 Apr 2023
REF: // WAT-X454
Remedy requested: Remove Default from Credit File
-
25 Apr 2023
REF: // WAT-X456
Remedy requested: Further investigation
-
25 Apr 2023
REF: // WAT-X457
Remedy requested: Accept Responsibility
-
24 Apr 2023
REF: // WAT-X453
Remedy requested: Compensation
-
22 Apr 2023
REF: // WAT-X464
Remedy requested: Refund
-
22 Apr 2023
REF: // WAT-X428
Remedy requested: Backdate charges
-
21 Apr 2023
REF: // WAT-X450
Remedy requested: Compensation
-
21 Apr 2023
REF: // WAT-X458
Remedy requested: Reduce Bill
-
21 Apr 2023
REF: // WAT-X461
Remedy requested: Refund
-
21 Apr 2023
REF: // WAT-X449
Remedy requested: Provide a Service
-
19 Apr 2023
REF: // WAT-X462
Remedy requested: Compensation
-
18 Apr 2023
REF: // WAT-X417
Remedy requested: Apology
-
13 Apr 2023
REF: // WAT-X429
Remedy requested: Provide a Service
-
13 Apr 2023
REF: // WAT-X433
Remedy requested: Remove Default from Credit File
-
11 Apr 2023
REF: // WAT-X423
Remedy requested: Waive Balance
-
11 Apr 2023
REF: // WAT-X439
Remedy requested: Compensation
-
10 Apr 2023
REF: // WAT-X409
Remedy requested: Compensation
-
10 Apr 2023
REF: // WAT-X430
Remedy requested: Compensation
-
05 Apr 2023
REF: // WAT-X402
Remedy requested: Remove Bill
-
05 Apr 2023
REF: // WAT-X432
Remedy requested: Refund
-
04 Apr 2023
REF: // WAT-X400
Remedy requested: Accept Responsibility
-
04 Apr 2023
REF: // WAT-X421
Remedy requested: Take Action: Bill - Allowance
-
03 Apr 2023
REF: // WAT-X344
Remedy requested: Compensation
-
03 Apr 2023
REF: // WAT-X420
Remedy requested: Compensation - Distress/Inconvenience
-
03 Apr 2023
REF: // WAT-X426
Remedy requested: Compensation
-
03 Apr 2023
REF: // WAT-X435
Remedy requested: Compensation
-
02 Apr 2023
REF: // WAT-X414
Remedy requested: Compensation
March 2023
-
31 Mar 2023
REF: // WAT-X261
Remedy requested: Provide a Service - Pressure
-
31 Mar 2023
REF: // WAT-X360
Remedy requested: Refund
-
31 Mar 2023
REF: // WAT-X436
Remedy requested: Waive Charges
-
30 Mar 2023
REF: // WAT-X342
Remedy requested: Compensation
-
30 Mar 2023
REF: // WAT-X425
Remedy requested: Compensation
-
30 Mar 2023
REF: // WAT-X427
Remedy requested: Compensation
-
29 Mar 2023
REF: // WAT-X379
Remedy requested: Refund
-
29 Mar 2023
REF: // WAT-X397
Remedy requested: Compensation
-
29 Mar 2023
REF: // WAT-X401
Remedy requested: Compensation
-
28 Mar 2023
REF: // WAT-X391
Remedy requested: Provide a Service
-
27 Mar 2023
REF: // WAT-X293
Remedy requested: Waive Charges
-
27 Mar 2023
REF: // WAT-X418
Remedy requested: Reinstate Drive
-
25 Mar 2023
REF: // WAT-X384
Remedy requested: Waive Charges
-
25 Mar 2023
REF: // WAT-X388
Remedy requested: Compensation
-
23 Mar 2023
REF: // WAT-X407
Remedy requested: Compensation
-
23 Mar 2023
REF: // WAT-X411
Remedy requested: Compensation - Distress/Inconvenience
-
22 Mar 2023
REF: // WAT-X380
Remedy requested: Compensation
-
21 Mar 2023
REF: // WAT-X358
Remedy requested: Compensation
-
21 Mar 2023
REF: // WAT-X389
Remedy requested: Compensation
-
21 Mar 2023
REF: // WAT-X394
Remedy requested: Compensation - Distress/Inconvenience
-
21 Mar 2023
REF: // WAT-X419
Remedy requested: Compensation
-
20 Mar 2023
REF: // WAT-X337
Remedy requested: Compensation - Distress/Inconvenience
-
20 Mar 2023
REF: // WAT-X363
Remedy requested: Review bill
-
20 Mar 2023
REF: // WAT-X398
Remedy requested: Further investigation
-
16 Mar 2023
REF: // WAT-X301
Remedy requested: Backdate charges
-
13 Mar 2023
REF: // WAT-X373
Remedy requested: Compensation - Distress/Inconvenience
-
09 Mar 2023
REF: // WAT-X344
Remedy requested: Compensation
-
08 Mar 2023
REF: // WAT-X353
Remedy requested: Compensation
-
08 Mar 2023
REF: // WAT-X355
Remedy requested: Provide a Service - NRV
-
07 Mar 2023
REF: // WAT-X345
Remedy requested: Explanation
-
03 Mar 2023
REF: // WAT-X356
Remedy requested: Compensation
-
02 Mar 2023
REF: // WAT-X195
Remedy requested: Review Charging
February 2023
-
28 Feb 2023
REF: // WAT-X371
Remedy requested: Provide a Service
-
28 Feb 2023
REF: // WAT-X382
Remedy requested: Refund
-
28 Feb 2023
REF: // WAT-X352
Remedy requested: Provide a Service - Pressure
-
28 Feb 2023
REF: // WAT-X359
Remedy requested: Accurate Bills
-
28 Feb 2023
REF: // WAT-X385
Remedy requested: Compensation
-
28 Feb 2023
REF: // WAT-X393
Remedy requested: Backdate charges
-
27 Feb 2023
REF: // WAT-X367
Remedy requested: Remove Meter
-
26 Feb 2023
REF: // WAT-X322
Remedy requested: Compensation
-
23 Feb 2023
REF: // WAT-X333
Remedy requested: Refund
-
23 Feb 2023
REF: // WAT-X348
Remedy requested: Prevent repeat occurrences
-
23 Feb 2023
REF: // WAT-X377
Remedy requested: Compensation - Distress/Inconvenience
-
22 Feb 2023
REF: // WAT-X326
Remedy requested: Provide a Service
-
22 Feb 2023
REF: // WAT-X357
Remedy requested: Remove Default from Credit File
-
22 Feb 2023
REF: // WAT-X369
Remedy requested: Compensation
-
16 Feb 2023
REF: // WAT-X321
Remedy requested: Compensation
-
16 Feb 2023
REF: // WAT-X381
Remedy requested: Reduce Bill
-
16 Feb 2023
REF: // WAT-X330
Remedy requested: Compensation
-
16 Feb 2023
REF: // WAT-X341
Remedy requested: Remove Meter
-
16 Feb 2023
REF: // WAT-X346
Remedy requested: Compensation
-
15 Feb 2023
REF: // WAT-X361
Remedy requested: Compensation - Distress/Inconvenience
-
13 Feb 2023
REF: // WAT-X107
Remedy requested: Reimbursement
-
10 Feb 2023
REF: // WAT-X284
Remedy requested: Reduce Bill
-
10 Feb 2023
REF: // WAT-X338
Remedy requested: Compensation
-
10 Feb 2023
REF: // WAT-X320
Remedy requested: Waive Charges
-
10 Feb 2023
REF: // WAT-X364
Remedy requested: Remove Default from Credit File
-
09 Feb 2023
REF: // WAT-X292
Remedy requested: Further investigation
-
08 Feb 2023
REF: // WAT-X329
Remedy requested: Review bill
-
06 Feb 2023
REF: // WAT-X316
Remedy requested: Compensation
-
06 Feb 2023
REF: // WAT-X328
Remedy requested: Further investigation
-
05 Feb 2023
REF: // WAT-X323
Remedy requested: Backdate charges
-
04 Feb 2023
REF: // WAT-X354
Remedy requested: Compensation
-
02 Feb 2023
REF: // WAT-X351
Remedy requested: Explanation
-
02 Feb 2023
REF: // WAT-X351
Remedy requested: Explanation
-
01 Feb 2023
REF: // WAT-X315
Remedy requested: Compensation
January 2023
-
31 Jan 2023
REF: // WAT-X297
Remedy requested: Compensation - Distress/Inconvenience
-
31 Jan 2023
REF: // WAT-X324
Remedy requested: Refund
-
30 Jan 2023
REF: // WAT-X275
Remedy requested: Further investigation
-
30 Jan 2023
REF: // WAT-X305
Remedy requested: Waive Balance
-
30 Jan 2023
REF: // WAT-X340
Remedy requested: Compensation
-
27 Jan 2023
REF: // WAT-X307
Remedy requested: Provide a Service - Repair
-
27 Jan 2023
REF: // WAT-X309
Remedy requested: Change of Tariff
-
27 Jan 2023
REF: // WAT-X327
Remedy requested: Apology
-
18 Jan 2023
REF: // WAT-X299
Remedy requested: Repair Sewer
-
16 Jan 2023
REF: // WAT-X306
Remedy requested: Provide a Service - Pressure
-
13 Jan 2023
REF: // WAT-X236
Remedy requested: Waive Charges
-
13 Jan 2023
REF: // WAT-X302
Remedy requested: Recalculate bill
-
06 Jan 2023
REF: // WAT-X269
Remedy requested: Cancellation of Bill
-
06 Jan 2023
REF: // WAT-X286
Remedy requested: Compensation - Distress/Inconvenience
-
05 Jan 2023
REF: // WAT-X276
Remedy requested: Invest in long-term flood defences
-
05 Jan 2023
REF: // WAT-X291
Remedy requested: Compensation
-
04 Jan 2023
REF: // WAT-X256
Remedy requested: Compensation - Distress/Inconvenience
-
04 Jan 2023
REF: // WAT-X262
Remedy requested: Address Possible Leak
-
03 Jan 2023
REF: // WAT-X160
Remedy requested: Compensation - Distress/Inconvenience
December 2022
-
30 Dec 2022
REF: // WAT-X252
Remedy requested: Compensation - Distress/Inconvenience
-
29 Dec 2022
REF: // WAT-X279
Remedy requested: Compensation - Distress/Inconvenience
-
29 Dec 2022
REF: // WAT-X285
Remedy requested: Compensation
-
28 Dec 2022
REF: // WAT-X254
Remedy requested: Provide a Service - Connection
-
28 Dec 2022
REF: // WAT-X287
Remedy requested: Refund
-
23 Dec 2022
REF: // WAT-X257
Remedy requested: Rebill
-
22 Dec 2022
REF: // WAT-X247
Remedy requested: Compensation
-
22 Dec 2022
REF: // WAT-X270
Remedy requested: Compensation - Distress/Inconvenience
-
21 Dec 2022
REF: // WAT-X259
Remedy requested: Compensation - Distress/Inconvenience
-
20 Dec 2022
REF: // WAT-X099
Remedy requested: Compensation - Distress/Inconvenience
-
20 Dec 2022
REF: // WAT-X268
Remedy requested: Provide Leak allowance
-
20 Dec 2022
REF: // WAT-X282
Remedy requested: Move Connection
-
16 Dec 2022
REF: // WAT-X184
Remedy requested: Provide a Service
-
16 Dec 2022
REF: // WAT-X250
Remedy requested: Gesture of Goodwill
-
16 Dec 2022
REF: // WAT-X264
Remedy requested: Recalculate bill
-
16 Dec 2022
REF: // WAT-X271
Remedy requested: Reduce Bill
-
15 Dec 2022
REF :// WAT-X165
Remedy requested: Compensation
-
13 Dec 2022
REF: // WAT-X242
Remedy requested: Recalculate bill
-
12 Dec 2022
REF: // WAT-X260
Remedy requested: Remove Default from Credit File
-
07 Dec 2022
REF: // WAT-X239
Remedy requested: Remove Meter
-
05 Dec 2022
REF: // WAT-X265
Remedy requested: Remove Default from Credit File
-
01 Dec 2022
REF: // WAT-X229
Remedy requested: Accurate Bills
-
01 Dec 2022
REF: // WAT-X235
Remedy requested: Early Notification
November 2022
-
30 Nov 2022
REF: // WAT-X200
Remedy requested: Compensation
-
30 Nov 2022
REF: // WAT-X220
Remedy requested: Provide a Service - Repair
-
30 Nov 2022
REF: // WAT-X240
Remedy requested: Recalculate bill
-
29 Nov 2022
REF: // WAT-X228
Remedy requested: Remove Default from Credit File
-
29 Nov 2022
REF: // WAT-X231
Remedy requested: Reduce Bill
-
29 Nov 2022
REF: // WAT-X237
Remedy requested: Refund
-
29 Nov 2022
REF: // WAT-X243
Remedy requested: Remove Meter
-
28 Nov 2022
REF: // WAT-X222
Remedy requested: Take Action RE: Odour Nuisance
-
25 Nov 2022
REF: // WAT-X153
Remedy requested: Compensation - Distress/Inconvenience
-
24 Nov 2022
REF: // WAT-X204
Remedy requested: Compensation - Distress/Inconvenience
-
21 Nov 2022
REF: // WAT-X213
Remedy requested: Compensation
-
21 Nov 2022
REF: // WAT-X233
Remedy requested: Compensation
-
18 Nov 2022
REF: // WAT-X218
Remedy requested: Further investigation
-
18 Nov 2022
REF: // WAT-X221
Remedy requested: Further investigation
-
18 Nov 2022
REF: // WAT-X253
Remedy requested: Compensation
-
17 Nov 2022
REF: // WAT-X207
Remedy requested: Gesture of Goodwill
-
16 Nov 2022
REF: // WAT-X194
Remedy requested: Compensation
-
16 Nov 2022
REF: // WAT-X209
Remedy requested: Waive Charges
-
16 Nov 2022
REF: // WAT-X241
Remedy requested: Compensation - Distress/Inconvenience
-
15 Nov 2022
REF: // WAT-X212
Remedy requested: Rebill
-
15 Nov 2022
REF: // WAT-X215
Remedy requested: Compensation
-
12 Nov 2022
REF: // WAT-X217
Remedy requested: Compensation
-
11 Nov 2022
REF: // WAT-X199
Remedy requested: Compensation - Distress/Inconvenience
-
11 Nov 2022
REF: // WAT-X206
Remedy requested: Compensation
-
11 Nov 2022
REF: // WAT-X210
Remedy requested: Compensation
-
10 Nov 2022
REF: // WAT-X172
Remedy requested: Compensation
-
10 Nov 2022
REF: // WAT-X183
Remedy requested: Remove Default from Credit File
-
10 Nov 2022
REF: // WAT-X197
Remedy requested: Compensation
-
09 Nov 2022
REF: // WAT-X203
Remedy requested: Compensation
-
08 Nov 2022
REF: // WAT-X059
Remedy requested: Rebill
-
07 Nov 2022
REF: // WAT-X169
Remedy requested: Repair Sewer
-
07 Nov 2022
REF: // WAT-X181
Remedy requested: Reinstate Drive
-
07 Nov 2022
REF: // WAT-X214
Remedy requested: Compensation
-
04 Nov 2022
REF: // WAT-X171
Remedy requested: Compensation
-
04 Nov 2022
REF: // WAT-X173
Remedy requested: Recalculate bill
-
04 Nov 2022
REF: // WAT-X193
Remedy requested: Compensation
-
01 Nov 2022
REF: // WAT-X192
Remedy requested: Review Meter Readings
-
01 Nov 2022
REF: // WAT-X198
Remedy requested: Rebill - Back Date AHC
October 2022
-
27 Oct 2022
REF: // WAT-X178
Remedy requested: Compensation
-
27 Oct 2022
REF: // WAT-X179
Remedy requested: Monthly Billing
-
26 Oct 2022
REF: // WAT-X187
Remedy requested: Compensation
-
25 Oct 2022
REF: // WAT-X149
Remedy requested: Compensation - Distress/Inconvenience
-
25 Oct 2022
REF: // WAT-X176
Remedy requested: Remove Default from Credit File
-
19 Oct 2022
REF: // WAT-X158
Remedy requested: Compensation
-
19 Oct 2022
REF: // WAT-X167
Remedy requested: Separate Supplies
-
17 Oct 2022
REF: // WAT-X013
Remedy requested: Compensation - Distress/Inconvenience
-
17 Oct 2022
REF: // WAT-X150
Remedy requested: Rebill - Back Date AHC
-
17 Oct 2022
REF: // WAT-X159
Remedy requested: Waive Bill
-
14 Oct 2022
REF: // WAT-X126
Remedy requested: Compensation
-
14 Oct 2022
REF: // WAT-X147
Remedy requested: Compensation - Distress/Inconvenience
-
14 Oct 2022
REF: // WAT-X151
Remedy requested: Refund
-
14 Oct 2022
REF: // WAT-X154
Remedy requested: Provide a Service - Repair
-
13 Oct 2022
REF: // WAT-X138
Remedy requested: Reduce Bill
-
13 Oct 2022
REF: // WAT-X146
Remedy requested: Refund
-
13 Oct 2022
REF: // WAT-X148
Remedy requested: Review bill
-
10 Oct 2022
REF: // WAT-X129
Remedy requested: Compensation - Distress/Inconvenience
-
10 Oct 2022
REF: // WAT-X155
Remedy requested: Review bill
-
09 Oct 2022
REF: // WAT-X122
Remedy requested: Waive Balance
-
09 Oct 2022
REF: // WAT-X125
Remedy requested: Compensation
-
07 Oct 2022
REF: // WAT-X117
Remedy requested: Compensation - Distress/Inconvenience
-
06 Oct 2022
REF: // WAT-X130
Remedy requested: Compensation - Distress/Inconvenience
-
05 Oct 2022
REF: // WAT-X143
Remedy requested: Compensation
-
04 Oct 2022
REF: // WAT-X128
Remedy requested: Compensation
-
01 Oct 2022
REF: // WAT-X144
Remedy requested: Compensation
September 2022
-
30 Sep 2022
REF: // WAT-X140
Remedy requested: Compensation
-
29 Sep 2022
REF: // WAT-X142
Remedy requested: Refund
-
28 Sep 2022
REF: // WAT-X116
Remedy requested: Compensation
-
28 Sep 2022
REF: // WAT-X127
Remedy requested: Reinstate Drive
-
28 Sep 2022
REF: // WAT-X136
Remedy requested: Remove Default from Credit File
-
27 Sep 2022
REF: // WAT-X120
Remedy requested: Repair Damage
-
27 Sep 2022
REF: // WAT-X132
Remedy requested: Compensation
-
26 Sep 2022
REF: // WAT-X103
Remedy requested: Compensation - Distress/Inconvenience
-
26 Sep 2022
REF: // WAT-X933
Remedy requested: Take Responsibility
-
23 Sep 2022
REF: // WAT-X131
Remedy requested: Compensation - Distress/Inconvenience
-
22 Sep 2022
REF: // WAT-X102
Remedy requested: Refund
-
20 Sep 2022
REF: // WAT-X110
Remedy requested: Compensation
-
20 Sep 2022
REF: // WAT-X121
Remedy requested: Refund
-
20 Sep 2022
REF: // WAT-X846
Remedy requested: Compensation - Distress/Inconvenience
-
16 Sep 2022
REF: // WAT-X113
Remedy requested: Provide Leak allowance
-
15 Sep 2022
REF: // WAT-X015
Remedy requested: Gesture of Goodwill
-
15 Sep 2022
REF: // WAT-X098
Remedy requested: Reimbursement
-
11 Sep 2022
REF: // WAT-X083
Remedy requested: Refund
-
09 Sep 2022
REF: // WAT-X070
Remedy requested: Remove Bill
-
06 Sep 2022
REF: // WAT-X074
Remedy requested: Provide a Service
-
06 Sep 2022
REF: // WAT-X094
Remedy requested: Compensation
-
02 Sep 2022
REF: // WAT-X091
Remedy requested: Compensation - Distress/Inconvenience
-
02 Sep 2022
REF: // WAT-X991
Remedy requested: Compensation - Distress/Inconvenience
August 2022
-
29 Aug 2022
REF: // WAT-X072
Remedy requested: Gesture of Goodwill
-
29 Aug 2022
REF: // WAT-X105
Remedy requested: Compensation
-
28 Aug 2022
REF: // WAT-X075
Remedy requested: Compensation
-
25 Aug 2022
REF: // WAT-X081
Remedy requested: Compensation
-
25 Aug 2022
REF: // WAT-X082
Remedy requested: Repair Sewer
-
24 Aug 2022
REF: // WAT-X052
Remedy requested: Rebill
-
24 Aug 2022
REF: // WAT-X054
Remedy requested: Stop Noise
-
23 Aug 2022
REF: // WAT-X002
Remedy requested: Reduce Bill
-
22 Aug 2022
REF: // WAT-X089
Remedy requested: Provide a Service - Meter
-
16 Aug 2022
REF: // WAT-X030
Remedy requested: Refund
-
15 Aug 2022
REF: // WAT-X986
Remedy requested: Compensation
-
11 Aug 2022
REF: // WAT-X045
Remedy requested: Compensation
-
11 Aug 2022
REF: // WAT-X051
Remedy requested: Remove Default from Credit File
-
11 Aug 2022
REF: // WAT-X058
Remedy requested: Compensation - Distress/Inconvenience
-
11 Aug 2022
REF: // WAT-X061
Remedy requested: Provide a Service - Meter
-
10 Aug 2022
REF: // WAT-X041
Remedy requested: Revert to Rateable Value
-
10 Aug 2022
REF: // WAT-X068
Remedy requested: Waive Charges
-
09 Aug 2022
REF: // WAT-X028
Remedy requested: Relay Pipe
-
09 Aug 2022
REF: // WAT-X046
Remedy requested: Review Meter Readings
-
09 Aug 2022
REF: // WAT-X063
Remedy requested: Compensation
-
08 Aug 2022
REF: // WAT-X066
Remedy requested: Compensation - Distress/Inconvenience
-
05 Aug 2022
REF: // WAT-X006
Remedy requested: Compensation
-
04 Aug 2022
REF: // WAT-X042
Remedy requested: Provide a Service - Repair
-
03 Aug 2022
REF: // WAT-X032
Remedy requested: Compensation - Distress/Inconvenience
-
03 Aug 2022
REF: // WAT-X079
Remedy requested: Compensation
-
02 Aug 2022
REF: // WAT-X043
Remedy requested: Rebill
-
02 Aug 2022
REF: // WAT-X064
Remedy requested: Compensation
July 2022
-
31 Jul 2022
REF: // WAT-X019
Remedy requested: Review Charging
-
31 Jul 2022
REF: // WAT-X021
Remedy requested: Review Poor Customer Service
-
31 Jul 2022
REF:// WAT-X023
Remedy requested: Explanation
-
31 Jul 2022
REF: // WAT-X040
Remedy requested: Rebill - Back Date AHC
-
31 Jul 2022
REF: // WAT-X044
Remedy requested: Backdate charges
-
29 Jul 2022
REF: // WAT-X053
Remedy requested: Reinstate Drive
-
29 Jul 2022
REF: // WAT-X057
Remedy requested: Compensation
-
28 Jul 2022
REF: // WAT-X062
Remedy requested: Compensation
-
26 Jul 2022
REF: // WAT-X012
Remedy requested: New Pipe
-
25 Jul 2022
REF: // WAT-X008
Remedy requested: Cancellation of Bill
-
25 Jul 2022
REF: // WAT-X009
Remedy requested: Compensation
-
25 Jul 2022
REF: // WAT-X954
Remedy requested: Compensation
-
24 Jul 2022
REF: WAT-X039
Remedy requested: Compensation
-
24 Jul 2022
REF: // WAT-X992
Remedy requested: Rebill
-
22 Jul 2022
REF: // WAT-X036
Remedy requested: Remove Meter
-
19 Jul 2022
REF: // WAT-X016
Remedy requested: Replace Pipe
-
19 Jul 2022
REF: // WAT-X020
Remedy requested: Reimbursement
-
19 Jul 2022
REF: // WAT-X025
Remedy requested: Recalculate bill
-
19 Jul 2022
REF: // WAT-X031
Remedy requested: Compensation - Distress/Inconvenience
-
16 Jul 2022
REF: // WAT-X007
Remedy requested: New Pipe
-
16 Jul 2022
REF: // WAT-X024
Remedy requested: Compensation - Distress/Inconvenience
-
15 Jul 2022
REF: // WAT-X994
Remedy requested: Apology
-
11 Jul 2022
REF: // WAT-X999
Remedy requested: Compensation
-
05 Jul 2022
REF: // WAT-X000
Remedy requested: Reimbursement
-
05 Jul 2022
REF: // WAT-X010
Remedy requested: Provide Leak allowance
-
05 Jul 2022
REF: // WAT-X026
Remedy requested: Compensation - Distress/Inconvenience
-
05 Jul 2022
REF: // WAT-X951
Remedy requested: Compensation
-
05 Jul 2022
REF: // WAT-X967
Remedy requested: Compensation
-
05 Jul 2022
REF: // WAT-X998
Remedy requested: Rebate - Surface Water
-
04 Jul 2022
REF: // WAT-X942
Remedy requested: Provide a Service - Flood Defences
-
03 Jul 2022
REF: // WAT-X956
Remedy requested: Rebill
-
01 Jul 2022
REF: // WAT-X980
Remedy requested: Remove Default from Credit File
-
01 Jul 2022
REF: // WAT-X996
Remedy requested: Gesture of Goodwill
June 2022
-
30 Jun 2022
REF: // WAT-X004
Remedy requested: Compensation
-
28 Jun 2022
REF: // WAT-X961
Remedy requested: Reduce Bill
-
28 Jun 2022
REF: // WAT-X981
Remedy requested: Refund
-
28 Jun 2022
REF: // WAT-X982
Remedy requested: Remove Default from Credit File
-
28 Jun 2022
REF: // WAT-X985
Remedy requested: Take Responsibility
-
27 Jun 2022
REF: // WAT-X943
Remedy requested: Compensation - Distress/Inconvenience
-
27 Jun 2022
REF: // WAT-X947
Remedy requested: Repair Sewer
-
23 Jun 2022
REF: // WAT-X864
Remedy requested: Apology
-
23 Jun 2022
REF: // WAT-X939
Remedy requested: Invest in long-term flood defences
-
23 Jun 2022
REF: // WAT-X971
Remedy requested: Increase Rebate
-
23 Jun 2022
REF: // WAT-X976
Remedy requested: Reduce Bill
-
22 Jun 2022
REF: // WAT-X838
Remedy requested: Insurance Costs
-
22 Jun 2022
REF: // WAT-X938
Remedy requested: Prevent Flooding
-
22 Jun 2022
REF: // WAT-X942
Remedy requested: Reduce Bill
-
22 Jun 2022
REF: // WAT-X975
Remedy requested: Prevent Flooding
-
20 Jun 2022
REF: // WAT-X964
Remedy requested: Compensation
-
18 Jun 2022
REF: // WAT-X965
Remedy requested: Reinstate Drive
-
16 Jun 2022
REF: // WAT-X928
Remedy requested: Compensation
-
16 Jun 2022
REF: // WAT-X944
Remedy requested: Remove Bill
-
14 Jun 2022
REF: // WAT-X926
Remedy requested: Recalculate bill
-
14 Jun 2022
REF: // WAT-X958
Remedy requested: Provide Leak allowance
-
13 Jun 2022
REF: // WAT-X930
Remedy requested: Recalculate bill
-
11 Jun 2022
REF: // WAT-X941
Remedy requested: Compensation - Distress/Inconvenience
-
11 Jun 2022
REF: // WAT-X950
Remedy requested: Compensation
-
11 Jun 2022
REF: // WAT-X955
Remedy requested: Review Poor Customer Service
-
10 Jun 2022
REF: // WAT-X932
Remedy requested: Backdate charges
May 2022
-
30 May 2022
REF: // WAT-X909
Remedy requested: Provide Leak allowance
-
26 May 2022
REF: // WAT-X908
Remedy requested: Provide a Service - Flood Defences
-
26 May 2022
REF: // WAT-X920
Remedy requested: Waive Bill
-
26 May 2022
REF: // WAT-X937
Remedy requested: Compensation
-
19 May 2022
REF: // WAT-X862
Remedy requested: Compensation
-
19 May 2022
REF: // WAT-X885
Remedy requested: Retrain Staff
-
19 May 2022
REF: // WAT-X911
Remedy requested: Take Responsibility
-
18 May 2022
REF: // WAT-X902
Remedy requested: Compensation - Distress/Inconvenience
-
16 May 2022
REF: // WAT-X867
Remedy requested: Compensation
-
13 May 2022
REF: // WAT-X881
Remedy requested: Adopt Pipe
-
12 May 2022
REF: // WAT-X823
Remedy requested: Waive Charges
-
12 May 2022
REF: // WAT-X906
Remedy requested: Remove Default from Credit File
-
12 May 2022
REF: // WAT-X924
Remedy requested: Reduce Bill
-
12 May 2022
REF: // WAT-X931
Remedy requested: Waive Bill
-
10 May 2022
REF: // WAT-X875
Remedy requested: Provide Leak allowance
-
05 May 2022
REF: // WAT-X785
Remedy requested: Compensation
-
04 May 2022
REF: // WAT-X888
Remedy requested: Compensation
-
04 May 2022
REF: // WAT-X898
Remedy requested: Reimbursement
-
03 May 2022
REF: // WAT-X899
Remedy requested: Repair Pipe
-
03 May 2022
REF: // WAT-X900
Remedy requested: Repair Drive
April 2022
-
30 Apr 2022
REF: // WAT-X890
Remedy requested: Remove Default from Credit File
-
30 Apr 2022
REF: // WAT-X887
Remedy requested: Rebill - Back Date AHC
-
28 Apr 2022
Ref: // WAT- X857
Remedy requested: Compensation
-
27 Apr 2022
REF: // WAT-X895
Remedy requested: Reduce Costs
-
24 Apr 2022
Ref: // WAT- X819
Remedy requested: Compensation
-
23 Apr 2022
REF: // WAT-X901
Remedy requested: Compensation
-
23 Apr 2022
REF: // WAT-X882
Remedy requested: Take Action
-
21 Apr 2022
REF: // WAT-X876
Remedy requested: Compensation
-
21 Apr 2022
REF: // WAT-X871
Remedy requested: Compensation
-
19 Apr 2022
Ref: // WAT- X862
Remedy requested: Replace Meter
-
19 Apr 2022
Ref: // WAT- X863
Remedy requested: Replace Pipe
-
19 Apr 2022
REF: // WAT-X869
Remedy requested: Compensation
-
18 Apr 2022
Ref: // WAT- X848
Remedy requested: Further investigation
-
18 Apr 2022
Ref: // WAT- X860
Remedy requested: Compensation
-
14 Apr 2022
Ref: // WAT- X837
Remedy requested: Increase Rebate
-
14 Apr 2022
Ref: // WAT- X859
Remedy requested: Reduce Costs
-
12 Apr 2022
Ref: // WAT- X778
Remedy requested: Further investigation
-
12 Apr 2022
Ref: // WAT- X865
Remedy requested: Compensation
-
11 Apr 2022
Ref: // WAT- X814
Remedy requested: Remove Default from Credit File
-
11 Apr 2022
REF: // WAT-X868
Remedy requested: Compensation
-
09 Apr 2022
REF: // WAT-X874
Remedy requested: Compensation
-
09 Apr 2022
REF: // WAT-X870
Remedy requested: Take Action
-
09 Apr 2022
REF: // WAT-X866
Remedy requested: Compensation
-
07 Apr 2022
Ref: // WAT- X815
Remedy requested: Reduce Bill
-
07 Apr 2022
Ref: // WAT- X842
Remedy requested: Compensation
-
05 Apr 2022
Ref: // WAT- X858
Remedy requested: Refund
-
04 Apr 2022
Ref: // WAT- X782
Remedy requested: Compensation
-
04 Apr 2022
Ref: // WAT- X836
Remedy requested: Compensation
-
04 Apr 2022
Ref: // WAT- X853
Remedy requested: Compensation
March 2022
-
30 Mar 2022
Ref: // WAT- X845
Remedy requested: Take Responsibility
-
28 Mar 2022
Ref: // WAT- X754
Remedy requested: Explanation
-
28 Mar 2022
Ref: // WAT- X826
Remedy requested: Increase Goodwill Gesture
-
28 Mar 2022
Ref: // WAT- X828
Remedy requested: Payment Plan
-
25 Mar 2022
Ref: // WAT- X816
Remedy requested: Remove Default from Credit File
-
24 Mar 2022
Ref: // WAT- X822
Remedy requested: Compensation
-
23 Mar 2022
Ref: // WAT- X792
Remedy requested: Provide a Service - NRV
-
23 Mar 2022
Ref: // WAT- X818
Remedy requested: Increase Goodwill Gesture
-
23 Mar 2022
Ref: // WAT- X821
Remedy requested: Provide a Service - Flood Defences
-
22 Mar 2022
Ref: // WAT- X801
Remedy requested: Further investigation
-
22 Mar 2022
Ref: // WAT- X804
Remedy requested: Remove Default from Credit File
-
22 Mar 2022
Ref: // WAT- X812
Remedy requested: Remove Default from Credit File
-
21 Mar 2022
Ref: // WAT- X795
Remedy requested: Refund
-
21 Mar 2022
Ref: // WAT- X797
Remedy requested: Compensation
-
20 Mar 2022
Ref: // WAT- X796
Remedy requested: Refund
-
20 Mar 2022
Ref: // WAT- X831
Remedy requested: Compensation
-
17 Mar 2022
Ref: // WAT- X783
Remedy requested: Reimbursement
-
16 Mar 2022
Ref: // WAT- X779
Remedy requested: Apology
-
15 Mar 2022
Ref: // WAT- X780
Remedy requested: Provide a Service - Information
-
15 Mar 2022
Ref: // WAT- X807
Remedy requested: Compensation
-
15 Mar 2022
Ref: // WAT- X810
Remedy requested: Rebill - Leak Allowance
-
14 Mar 2022
Ref: // WAT- X754
-
14 Mar 2022
Ref: // WAT- X830
Remedy requested: Reduce Bill
-
12 Mar 2022
Ref: // WAT- X817
Remedy requested: Review Poor Customer Service
-
11 Mar 2022
Ref: // WAT- X771
Remedy requested: Remove Default from Credit File
-
11 Mar 2022
Ref: // WAT- X790
Remedy requested: Compensation
-
09 Mar 2022
Ref: // WAT- X767
Remedy requested: Compensation
-
09 Mar 2022
Ref: // WAT- X802
Remedy requested: Reverse Decision on Liability
-
09 Mar 2022
Ref: // WAT- X809
Remedy requested: Compensation
-
08 Mar 2022
Ref: // WAT- X805
Remedy requested: Compensation
-
07 Mar 2022
Ref: // WAT- X803
Remedy requested: Reduce Bill
-
07 Mar 2022
Ref: // WAT- X833
Remedy requested: Compensation
-
04 Mar 2022
Ref: // WAT- X791
Remedy requested: Compensation
-
04 Mar 2022
Ref: // WAT- X793
Remedy requested: Refund
February 2022
-
23 Feb 2022
Ref: // WAT-X756
Remedy requested: Compensation
-
22 Feb 2022
Ref: // WAT-X777
Remedy requested: Reissue Invoices
-
22 Feb 2022
Ref: // WAT-X720
Remedy requested: Compensation
-
18 Feb 2022
Ref: // WAT-X763
Remedy requested: Improve Services
-
18 Feb 2022
Ref: // WAT-X741
Remedy requested: Only Contact by Phone
-
17 Feb 2022
Ref: // WAT-X776
Remedy requested: Remove Default from Credit File
-
16 Feb 2022
Ref: // WAT-X755
Remedy requested: Compensation
-
16 Feb 2022
Ref: // WAT-X727
Remedy requested: Compensation
-
16 Feb 2022
Ref: // WAT-X706
Remedy requested: Remove Default from Credit File
-
15 Feb 2022
Ref: // WAT-X769
Remedy requested: Remove Default from Credit File
-
11 Feb 2022
Ref: // WAT-X751
Remedy requested: Further investigation
-
11 Feb 2022
Ref: // WAT-X745
Remedy requested: Provide a Service - Repair
-
11 Feb 2022
Ref: // WAT-X768
Remedy requested: Rebill
-
09 Feb 2022
Ref: // WAT-X762
Remedy requested: Recalculate bill
-
09 Feb 2022
Ref: // WAT-X731
Remedy requested: Compensation
-
07 Feb 2022
Ref: // WAT-X740
Remedy requested: Repair Drive
-
06 Feb 2022
Ref: // WAT-X734
Remedy requested: Remove Default from Credit File
-
06 Feb 2022
Ref: // WAT-X726
Remedy requested: Take Action
-
04 Feb 2022
Ref: // WAT-X770
Remedy requested: Remove Details from System
January 2022
-
31 Jan 2022
Ref: // WAT-X724
Remedy requested: Compensation
-
26 Jan 2022
Ref: // WAT-X722
Remedy requested: Compensation
-
25 Jan 2022
Ref: // WAT-X736
Remedy requested: Compensation
-
24 Jan 2022
Ref: // WAT-X719
Remedy requested: Refund
-
21 Jan 2022
Ref: // WAT-X728
Remedy requested: Remove Default from Credit File
-
21 Jan 2022
Ref: // WAT-X705
Remedy requested: Repair Sewer
-
20 Jan 2022
Ref: // WAT-X717
Remedy requested: Compensation
-
19 Jan 2022
Ref: // WAT-X739
Remedy requested: Remove Bill
-
14 Jan 2022
Ref: // WAT-X730
Remedy requested: Provide Leak allowance
-
13 Jan 2022
Ref: // WAT-X713
Remedy requested: Backdate charges
-
12 Jan 2022
Ref: // WAT-X712
Remedy requested: Compensation
-
12 Jan 2022
Ref: // WAT-X707
Remedy requested: Refund
-
06 Jan 2022
Ref: // WAT-X673
Remedy requested: Compensation
-
05 Jan 2022
Ref: // WAT-X721
Remedy requested: Provide Discount on Bill
-
05 Jan 2022
Ref: // WAT-X708
Remedy requested: Test Meter
-
05 Jan 2022
Ref: // WAT-X697
Remedy requested: Compensation
-
04 Jan 2022
Ref: // WAT-X704
Remedy requested: Replace Pipe
-
03 Jan 2022
Ref: // WAT-X694
Remedy requested: Compensation
December 2021
-
29 Dec 2021
Ref: // WAT-X655
Remedy requested: Extend Water Main
-
20 Dec 2021
Ref: // WAT-X701
Remedy requested: Compensation
-
20 Dec 2021
Ref: // WAT-X693
Remedy requested: Compensation
-
20 Dec 2021
Ref: // WAT-X669
Remedy requested: Waive Bill
-
20 Dec 2021
Ref: // WAT-X668
Remedy requested: Accurate Bills
-
20 Dec 2021
Ref: // WAT-X663
Remedy requested: Reduce Bill
-
20 Dec 2021
Ref: // WAT-X688
Remedy requested: Accurate Bills
-
18 Dec 2021
Ref: // WAT-X771
Remedy requested: Refund
-
18 Dec 2021
Ref: // WAT-X692
Remedy requested: Review bill
-
17 Dec 2021
Ref: // WAT-X685
Remedy requested: Remove Default from Credit File
-
17 Dec 2021
Ref: // WAT-X682
Remedy requested: Further investigation
-
17 Dec 2021
Ref: // WAT-X662
Remedy requested: Compensation
-
16 Dec 2021
Ref: // WAT-X648
Remedy requested: Further investigation
-
15 Dec 2021
Ref: // WAT-X666
Remedy requested: Compensation
-
12 Dec 2021
Ref: // WAT-X594
Remedy requested: Accurate Bills
-
10 Dec 2021
Ref: // WAT-X698
Remedy requested: Compensation
-
09 Dec 2021
Ref: // WAT-X672
Remedy requested: Compensation
-
08 Dec 2021
Ref: // WAT-X670
Remedy requested: Payment Plan
-
06 Dec 2021
Ref: // WAT-X671
Remedy requested: Repair Drive
-
05 Dec 2021
Ref: // WAT-X674
Remedy requested: Explanation
-
03 Dec 2021
Ref: // WAT-X691
Remedy requested: Provide a Service - Repair
-
02 Dec 2021
Ref: // WAT-X686
Remedy requested: Remove Meter
November 2021
-
30 Nov 2021
Ref: // WAT-X650
Remedy requested: Compensation
-
29 Nov 2021
Ref: // WAT-X658
-
23 Nov 2021
Ref: // WAT-X653
Remedy requested: Remove Default from Credit File
-
23 Nov 2021
Ref: // WAT-X645
Remedy requested: Take Action RE: Bill - Tariff
-
23 Nov 2021
Ref: // WAT-X642
Remedy requested: Remove Default from Credit File
-
23 Nov 2021
Ref: // WAT-X641
Remedy requested: Compensation
-
22 Nov 2021
Ref: // WAT-X643
Remedy requested: Repair Damage
-
22 Nov 2021
Ref: // WAT-X637
Remedy requested: Upgrade Supply
-
22 Nov 2021
Ref: // WAT-X622
Remedy requested: Reverse Decision on Liability
-
20 Nov 2021
Ref: // WAT-X635
Remedy requested: Provide a Service - Connection
-
20 Nov 2021
Ref: // WAT-X600
Remedy requested: Compensation
-
20 Nov 2021
Ref: // WAT-X571
Remedy requested: Recalculate bill
-
19 Nov 2021
Ref: // WAT-X646
Remedy requested: Compensation
-
18 Nov 2021
Ref: // WAT-X620
Remedy requested: Compensation
-
18 Nov 2021
Ref: // WAT-X606
Remedy requested: Accept Responsibility
-
15 Nov 2021
Ref: // WAT-X640
Remedy requested: Revert to Rateable Value
-
14 Nov 2021
Ref: // WAT-X614
Remedy requested: Further investigation
-
12 Nov 2021
Ref: // WAT-X636
Remedy requested: Recalculate Rebate
-
11 Nov 2021
Ref: // WAT-X644
Remedy requested: Compensation
-
11 Nov 2021
Ref: // WAT-X634
Remedy requested: Rebill
-
11 Nov 2021
Ref: // WAT-X624
Remedy requested: Compensation
-
11 Nov 2021
Ref: // WAT-X489
Remedy requested: Waive Charges
-
10 Nov 2021
Ref: // WAT-X623
Remedy requested: Explanation
-
10 Nov 2021
Ref: // WAT-X595
Remedy requested: Remove Default from Credit File
-
09 Nov 2021
Ref: // WAT-X599
Remedy requested: Remove backdated charges
-
04 Nov 2021
Ref: // WAT-X632
Remedy requested: Explanation
-
04 Nov 2021
Ref: // WAT-X602
Remedy requested: Provide a Service - Information
-
03 Nov 2021
Ref: // WAT-X630
Remedy requested: Remove backdated charges
-
03 Nov 2021
Ref: // WAT-X619
Remedy requested: Take responsibility for sewer