This service has been specially developed by CEDR Solve for disputes involving two parties where the value of the sums claimed do not exceed £125,000 and cost control of the process is essential. The Service is called Mediation 125.

When using this service the parties must agree that CEDR Solve will select the mediator having considered the nature of the dispute. All mediators appointed under Mediation 125 are CEDR Accredited, adopt all of CEDR's mediation best practice protocols and are subject to the same level of quality control that applies to our larger commercial cases.

Before applying for this service please note the following:

• Mediation is a voluntary process and both parties must agree to mediate before we can assist
• A suitable date and venue must also be agreed between the parties before we can appoint a mediator
• Payment of the mediation fee must be made at the time of application

CEDR Solve cannot provide a mediation service unless or until all parties have agreed to participate.

The fee covers a maximum of 10 hours of the mediators time. This will be divided between pre-mediation preparation and engagement with the parties of up to 3 hours and 7 hours mediation time. Should the parties wish to have more time with the mediator an hourly rate of £200 plus VAT will apply to the extra time as appropriate.

When using this service the Parties are responsible for paying the mediation fees in advance and also for arranging and paying for room hire, refreshments and other disbursements.

Q. Can I chose from a list of mediators?

A. CEDR will choose the mediator for you but if you would like to choose your own we can provide this service but at a higher cost.

Q. Are the mediators experienced?

A. Yes, they have all been fully trained and mentored by CEDR and have worked on mediations before either as an assistant or sole mediator.

Q. Is Mediation 125 offered for employment cases?

A. No, employment and workplace related disputes require a different approach. Please contact us if you would like more information on the employment mediation solutions we offer.

Q. Does the fee include the cost of the mediation venue?

A. No, hiring and paying for a venue is the responsibility of the parties. In most cases a minimum of three rooms will be required.

Q. What happens if the dispute value is revised above £75,000 or £125,000?

A. Additional fees will be payable as appropriate

Q. Can I use Mediation 125 for a dispute involving more than two parties?

A. Yes, the overall fee will be higher but the amount each party pays will remain the same.

Q. Can CEDR decline to offer Mediation 125?

A. Yes, CEDR may decide that your case is not suitable for Mediation 125 and in such circumstances an alternative solution will be offered.

Q. Do I need to bring a lawyer?

A. No, but neither the mediator nor CEDR Solve can provide you with legal advice.

Q. Can I pay the fee after the mediation?

A. No, Payment must be made in advance at time of application and before the mediation date is confirmed.

Q. Will I receive a partial refund if the mediation finishes or adjourns early?

A. No, the mediator has set aside a full day to work on the dispute and is unable to accept other assignments once the booking is made so they must be paid in full, in advance.