Watching Andy Murray and Roger Federer in the Men’s finals at Wimbledon and the closing ceremony I was amazed. The playing awe inspiring and although I was supporting Murray, Federer (holding the men’s record of 17 Grand Slam titles) was in a class of his own. Throughout the game (as I was not one of the lucky ones to have finals tickets!) I was not only impressed by the dexterity of these world-class players but also the skills that their coaching staff must have in order to have assisted these players reach the level they are at.
Although the fame is almost exclusively on the players, it is vital to look at who is behind the players, and the effect they have on them. In the case of Murray, his current coaching staff boasts Ivan Lendl, a former World Number 1, and long-time friend and sometime tennis partner Dani Vallverdu. At times it seemed as though the BBC were trained as much on Murray’s mother Judy as on the tennis. Dubbed in the media as the ‘Mother of British Tennis’ Judy Murray is a professional coach. She coached Andy in his early career, was Scotland’s national coach before Murray’s career rocketed and now coaches the British Fed Cup Team.
Just as a tennis coach would work with a player to motivate, enhance technique and to cope with pressure, workplace coaching shares many of the same traits. Although many coaching sessions would not be circuits or squat thrusts, an executive coach would offer one-to-one guidance to improve job performance, enhance professional advancement, support executives in change and development agendas, and provide assistance for coping with conflict.
At CEDR we specialise in coaching executives or a group of individuals work through specific workplace challenges and conflicts. As practising mediators who regularly coach and train on conflict management and dispute resolution techniques we have an unparalleled insight into how disputes develop. Recently this has included assisting executives re-engage with each other after a dispute or difficulty, encourage creative problem-solving, empowering individuals to develop strategies to resolve long-standing dilemmas and supporting teams to move beyond situations in which there are tensions involving emotion.
Conflict coaching is a key area of alternative dispute resolution and although it doesn’t sort out the dispute about me not getting final tickets, assists those facing workplace conflicts.