Tag Archives | ADR

Don’t fear Deadlock, Embrace and Learn from it

When organisations undertake critical projects, the sheer scale of the undertaking provides ample opportunity for conflict and disputes to occur, deepen and escalate. Each stage is a potential incubator of misunderstanding, circumstantial change, ‘grey areas’, and unforeseen occurrences whose effects ripple throughout an industry or project. The initial shock of encountering conflict is not the […]

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Ask a Negotiator: Philip Williams

In this Ask an Expert session, we spoke to Philip Williams, one of our lead negotiation trainers for CEDR’s flagship negotiation training for individuals, Advanced Negotiation Skills and one of the UK’s former leading Hostage and Crisis Negotiators. Phil’s experience spans decades, with deployments in some of the tensest, most hostile, high-stake environments across four […]

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You are not alone: separating people and problem

What to do when a disputant can’t make a deal or ‘face up’ to reality The landmark negotiation book ‘Getting to Yes” (by Roger Fisher and William Ury) talks about the importance of separating the person from the problem. This is of course a nice idea, but the reality for most of us is that […]

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Working with technology: a Matrix of Mediation Issues

In the past year, the use of technology in Alternative Dispute Resolution processes has been widely discussed: the spread of communication technology, the introduction of Regulation from the European Union concerning Online Dispute Resolution for consumer disputes, and the Briggs Report discussing potential Online Courts are only a few examples of it. Modern tools are […]

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Avoiding the nightmare: a collaborative approach

On Monday 31 October the CPR Institute of New York and CEDR cooperated on a Corporate Counsel event at Eversheds at which they announced their new collaboration agreement, which will give access to users of CPR’s International Arbitration Rules in Europe, joint training in New York and Brazil and promotion of CEDR’s training. A common […]

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