The following statistics are taken from the CEDR Customer Satisfactory Survey.
This is annual data for the period dated 1st February 2020 - 28 February 2021.
After your application was accepted by CEDR for review, did the company offer to settle your complaint?
For those who complaint was settled, the above data applies.
For those whose claim 'succeeded in full', the above data applies.
For those whose claim 'succeeded in part', the above data applies.
For those whose claim 'did not succeed', the above data applies.