This is a five-day programme covering the skills you need to mediate commercial disputes effectively. The course includes assessment for CEDR Accreditation, internationally recognised as the standard of excellence for mediators.
It’s easy to take part, as we hold regular programmes throughout the world during the year, including in London, Dublin and Hong Kong. We are also able to offer in-house training.
In addition, we work with like-minded organisations to deliver the course elsewhere in Europe, including Paris and Barcelona.
CEDR is registered with the Civil Mediation Council as a Commercial and Civil mediation provider and fulfils the Council's set standards of training, CPD and administration.
CEDR Mediator skills training is a five-day programme covering the skills you need to mediate commercial disputes effectively. It takes place regularly in multiple countries. The course includes assessment for CEDR Accreditation, internationally recognised as the standard of excellence for mediators.
Before you start the course, prepare by reading the CEDR handbook and practise mediating using CEDR's unique online Mediation Simulator.
We start with theory, process and key skills in the early phases of mediation. Sessions include: phases of mediation, preparation, mediator opening, what and how to explore, active listening skills, and managing emotions.
This covers theory, process and key skills in the later phases of mediation; bargaining and concluding. Sessions include: managing offers, negotiation skills, dealing with deadlock, reality testing, and ethics.
We mediate a case throughout the day in groups. Each participant receives extensive coaching, plus 1-2-1 feedback.
Practical assessment, with every participant mediating once and with more 1-2-1 feedback. Cases focus on the earlier phases of mediation.
Practical assessment, with every participant again mediating once and further 1-2-1 feedback. We look at three cases, focusing on the middle and later phases of mediation.
I've been on £50k+ of courses in past three years. This is best organised, explained, throught through course of all of these. No doubt it aids the experience and most importantly the impact/retention of learning. Quality all round.Ben DeSanges , Commercial Director, Wates Group
Everyone should have exposure to the skills and knowledge CEDR can bring to all industry sectors. This course alone will help in all aspects of negotiating with any stakeholder or partner and in preventing conflicts before they become a major issue.Bob Harrison , Services Director, Cognus Limited
The course exceeded my expectations. I could not imagine that it would be so rich, informative, intellectual and really difficult. I had to put aside all my knowledge and skills about negotiation and communication and start anew with a clean slate.Tatyana Zharkova , Yandex
The MST course was engaging, challenging and has provided me with skills that I not only use as a practising mediator, but in other professional situations to resolve conflict.Catherine Gilbert , Director, Strata Law
Challenging course that took me outside of my comfort zone, but was delivered in a practical and engaging way. Everyone was great from the faculty staff, course administration and the participants. It was a great group of people to work with.Michelle Di Gioia , Partner, Gardner Leader
Here are the Course Managers who may work with you on your Mediator Skills Training course