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What’s in a name: Balancing a Fair Process with Cultural Norms

What’s in a name: Balancing a Fair Process with Cultural Norms

In Pakistan it is normal to refer to older men who have some status in the community as ‘shahib’ after using their name. This term denotes respect and a certain amount of deference, and is completely normal in conversational and professional contexts.  It is important to note that there is no similar term used for […]

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Letter from America

Variety really is the spice of life.  Last week I started out by attending the Saudi Ambassador’s reception to commemorate their national day, and I ended up the week at a seminar in 10 Downing Street.  Can’t say any more yet about either project – and I’m trying to resist the temptation to quote Maverick […]

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Ofcom Update: Ofcom publishes research examining the needs of UK postal users

On 16 October 2012, Ofcom published interim results on its assessment as to  whether the postal service is meeting consumers’ needs. Ofcom is obliged under the Postal Services Act 2011 to carry out this assessment and complete its review by 31 March 2013. Ofcom states that the research and analysis which has been undertaken so […]

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Flying can be fun when you reflect…

Flying can be fun when you reflect…

Note:  Written on a plane from Lahore to Dubai – Trust me it’s relevant Ok busy people, here’s the background I, like many people, have several mobile devices, which I check regularly.  I am not entirely sure when this habit started but this now seems almost unbreakable, except in the sanctuary of a plane.  In […]

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The Perks of Not Being a Lawyer

A friend asked me this week why I did not want to be a lawyer, since I’d make more money while basically doing the same thing and dealing with the same cases I am now. I had a million reasons why but she did not really seem to grasp my reasoning until I told her […]

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