We provide mediation for the member companies of Treatments You Can Trust and their customers.
Mediation is an informal process for settling disputes through direct negotiations. A mediator contacts the parties directly, usually by telephone, Skype or email to attempt to encourage a negotiated settlement between them. The mediator allows the parties to reach their own resolution to a dispute, although the mediator has the power to recommend a particular solution in the event that the parties are unable to reach one themselves. Any settlement reached through mediation will become binding as a contractual agreement once both parties sign a copy of it.