Negotiation | 15 mins

Ask a Negotiator Episode 15 – ‘Minimal Encouragers’

Philip Williams, CEDR Trainer, Mediator & Coach


Philip Williams, Hostage and Crisis Negotiator & CEDR Trainer

Ben Thomson, CEDR Content Strategist


Ben Thomson, Content Strategist, CEDR

As part of Philip’s ‘Back-To-Basics’ range of highly effective and undervalued negotiation skills, this episode looks at minimal encouragers. These simple techniques go a long way to helping build rapport and getting the other side to start or continue to talk.

Philip Williams is a former Hostage & Crisis Negotiator with the Metropolitan Police and UK Government and CEDR’s lead negotiation trainer.

If you would like to submit a negotiation challenge or question for Philip to tackle, email the podcast host Ben at

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