Negotiation | 15 mins

Ask a Negotiator Episode 16 – ‘Use of Silence’

Philip Williams, CEDR Trainer, Mediator & Coach


Philip Williams, Hostage and Crisis Negotiator & CEDR Trainer

Ben Thomson, CEDR Content Strategist


Ben Thomson, Content Strategist, CEDR

As part of Philip’s ‘Back-To-Basics’ range of highly effective and undervalued negotiation skills, this episode looks at the use of silence.

What is fundamentally a very simple technique, it, like a lot of the others we have covered in Episodes 13 & 14, is widely overlooked and underused.

Philip Williams is a former Hostage & Crisis Negotiator with the Metropolitan Police and UK Government and CEDR’s lead negotiation trainer.

If you would like to submit a negotiation challenge or question for Philip to tackle, email the podcast host Ben at

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