To contact or appoint Felicity Steadman, call CEDR on +44 (0)207 536 6060 or email firstname.lastname@example.org
Felicity describes her style as ‘hands-on process but hands-off substance’. She is very comfortable taking full charge of the management of the mediation process, while respecting the parties’ authority to determine the outcome of the dispute and find the agreement with which they are most comfortable. Employing interest-based and mutual gains negotiation strategies, Felicity is tenacious in helping the parties to achieve optimum win-win outcomes.
As a result of years of experience mediating in the context of on-going relationships, in particular workplace and employment disputes, Felicity is comfortable with high levels of emotion. She encourages parties to speak directly to one another and likes to work in joint session when the circumstances indicate that this would be constructive.
- “We were very impressed and thought Felicity was brilliant. She was just so clear on the whole process. She was very professional, but very approachable and it was obvious that she was concerned about our welfare.”
- "She did a great job! She had a very difficult task ahead. Particularly dealing with the other side. The other side was very angry and they were very reluctant to pay any money. But With her calmness and many skills she managed to shift that and managed the parties to get a deal. She nailed it!"
- “We were very happy with Felicity. She spent a lot of time with us individually in private sessions to discuss the issues. That worked well.”
- “An agreement was reached by all parties and our client came away very happy with the result and proceedings.”
- “Felicity Steadman was outstanding. I would go so far as to say that if she had not taken over at one point in the early afternoon, we would not have reached settlement. Her manner creates trust and confidence in her ability. Throughout, Felicity was helpful to me in the ‘between sessions’ periods and extremely constructive in her thoughts.”
- “Felicity was very professional, particularly in her preparation.”
– Lead Mediator
Updated: October 2015